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“Not worth the money” 1 of 5 stars
Review of Augustus Hotel & Resort

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Augustus Hotel & Resort
5.0 of 5 Hotel   |   Viale Morin 169, 55042 Forte Dei Marmi, Italy   |  
Hotel amenities
Ranked #25 of 43 Hotels in Forte Dei Marmi
Munich
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Not worth the money”
1 of 5 stars Reviewed September 8, 2013

very expensive, overpriced and disappointing place! Rooms are terrible, mattress seems to have been there since the opening and you can't survive a night sleeping on them, bathroom not working properly. breakfast is boring. The beach is dirty, nobody seems to care about it and costs another 200 per day!!! the sea is dirty too (a problem of the location not the hotel though). I would leave to it to our rich friends from Eastern Europe which seem to have conquered it (and the village) anyway.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisa V, Responsabile relazioni pubbliche at Augustus Hotel & Resort, responded to this review, September 10, 2013
Our Resort includes only historical charming buildings. For this reason, every year we are committed to continuous maintenance aimed both to structures adjustment and to their incessant improvements. The beaches of Forte dei Marmi are awarded each year with the "Blue Flag" for the best and cleanest beaches in the country. The sea plants which occasionally can be found on the seashore are a natural phenomenon that is usually resolved immediately.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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82 reviews from our community

Traveler rating
    41
    16
    7
    11
    7
See reviews for
21
28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 2, 2013 via mobile

Forte Die Marmi is a hip little town
Hotels are all expensive in summer but at 800.00 Euro per night I expected a luxury room. Instead Just as a motel you access your room from an outside walkway.
Although I had booked the room 3 months ahead and paid 2 nights deposit, The room was a let down
When we asked for changing our room to the main building they told us such room was not available.
The breakfast service was quite good. The guests were European with Russian families being the main guests.
I felt that since they stay for several weeks they get room preferential.
The front desk people were nice and helpful otherwise.
I will not return to this place next summer since I left with my feelings getting hurt for all my
humble reasons written above.

SD

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elisa V, Responsabile relazioni pubbliche at Augustus Hotel & Resort, responded to this review, September 5, 2013
Dear Guest,

thank you very much for your opinion, it is very important for us.
Our Resort includes only historical buildings. For this reason, every year we are committed to continuous maintenance aimed both to structures adjustment and to their incessant improvements.
We know for sure that when you decide to be again our guest you will discover important changes that will make your stay even more satisfying.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 22, 2013

This hotel is really a 3 star hotel at 5 star prices.
The rooms are outdated and old. The Internet is extremely slow if it even works.
The walls are too thin and you can hear children cry in the rooms next door.
The beach is very expensive at 250 euros per day.
My stay at the Augustus was very disappointing and I will not stay there again.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Essex
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 18, 2013

We stayed a couple of nights in Augustus Hotel and truly had a great time. The hotel was beautiful. The hotel staff were all very friendly and helpful. Especially the Brazilian bar man (sorry can't remember his name), he made great cocktails, was very friendly and went out of his way to check we were happy with them and we even requested a few cocktails which weren't on the menu and he found the recipes and made them for us! The beach was beautiful and the sun loungers extremely comfy. The restaurant by the beach had delicious food but I have to say I did find the restaurant expensive, in fact the hotel was expensive. However, all the restaurants in Forte Dei Marmi seemed to be on par. There is a courtesy shuttle bus to take you into town which I thought was a nice touch. I would definitely recommend this hotel as we felt truly pampered but I would stress it isn't cheap!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2013

Augustus Hotel is a first class holiday experience. We are a couple attending a wedding there and spent a hugely enjoyable long weekend in a delightful complex. The gardens are lovely and the beach facilities are sumptious. Service is charming and the staff are delightful . Breakfast is a feast in delightful suroundings .
Our very large superior room in the "modern" section had two bathrooms of excellent quality as well as a balcony overlooking the pines and catching the late afternoon/ evening sun.

I found no fault and very unusually for me I said to my wife on the last evening-" I could happilly stay on here !"

Room Tip: The superior rooms overlooking the pines get afternoon sun on the balcony
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollerau, Switzerland
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 6, 2013 via mobile

We spent one week in this hotel with a child of 5 years and we must say, that we have nothing missed. We enjoyed this location every day from new. The hotel is situated in a wonderful park in a quite aera. The beach is super and the beach restaurant very good. The staff does everything to make you feel in holidays. The Restaurant at the hotel is very good as well but has its price. Of course, one can say, that the service in May is better than in July and August, the high season. However, we are certain, that this experienced staff will leave none of your whishes open. We will come back soon again - we love the place.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
München
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2012

Together with my parents and my two kids I spent the last week of August at Hotel Augustus.
At Augustus we experienced Italy/ Tuscany from it`s best side.
Service and stuff were excellent. The Dinner in the Restaurant belonged certainly to the best we ever had in Italy.The food, the service and the friendliness of the stuff were truely top of the tops. Even the two little girls (four and ten years old) were treated like little princesses.
The beach was excellent as well.
Thanks for the great stay at Augustus. We will certainly come back!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Augustus Hotel & Resort

Address: Viale Morin 169, 55042 Forte Dei Marmi, Italy
Location: Italy > Tuscany > Province of Lucca > Forte Dei Marmi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Forte Dei Marmi
#14 Luxury Hotel in Forte Dei Marmi
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Augustus Hotel & Resort 5*
Number of rooms: 94
Official Description (provided by the hotel):
The Augustus Hotel & Resort is located in its own extensive parc in the most elegant part of Forte dei Marmi. The resort is home to the main hotel, seven villas with hotel services, and the Augustus Lido (ex villa Agnelli) connecting to private beach. ... more   less 
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Also Known As:
Hotel Augustus And Lido
Hotel Augustus Lido
Augustus Lido Hotel

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