I booked this hotel because unfortunately the 5 star de luxe in the town were already booked,however at 880 euros per night i presumed the 5 stars was enough and the de luxe signified by a 'L' after the 5 stars was not necessary!...BIG MISTAKE!..The rooms are outdated and the beds and pillows really were like one would assume a prison would be like lol!
The sheets certainly aren't egyptian cotton and the bed was so hard it was like sleeping on the floor.the shower was at best adequate and certainly was not a power shower!.At best the hotel is very average,and i suppose at 1,800 euros per night no breakfast one would have hoped for better!
Seriously look at the travellers fotos if you want to see a true likeness of the rooms, rather than the brochure.The beach owned by the hotel ,was very nice,(but then twiga and some others were even better!), and the attention was good, however at euros 250 per day for a front row tent/4 beds it should be!
VERY DISSAPOINTING!...GO TO THE PRINCIPE OR GRAND HOTEL IMPERIALE IF YOU WANT REAL 5 STAR AS THIS REALLY REALLY IS 3/4 STAR BY ENGLISH STANDARDS!
Internet is a real pain as its old style password and username sent up by reception and cuts out if u don't use it for a short while!in todays world this is totally unacceptable!.
Breakfast and the food generally is very nice although isn't cheap ,so therefore it should be of the standard.
Also very liftle atmosphere although i was wityh my 4 kids so we based ourselves around the very buzzy town centre,which is reason enough to come to Forte.
C'est La Vie!!! made a mistake but please listen to me and book another of the 5/5 star L s in the area!!!!Hopefully the management may read this and do a major refurb that is desperately needed as it is a shame for people that save up sooo much money for a special vacation and end up in a room of a 3 star!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 31, 2012
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as you suggested, our Management has promptly read your feed-back, which is very important for us. With the same speed, we are reviewing your suggestions in order to improve our service and your stay at our Resort.
Augustus Hotel & Resort is the only hotel located in the most prestigious part of Forte dei Marmi. Our private beach is certainly the largest, most desirable and fully equipped in the area, and is particularly favoured by families with children. The town centre is 5 minutes distance, and can be reached by our free shuttle service or with bicycles freely available to our guests.
We are used to receiving excellent reviews from our guests, both for the quality of service and for the unique and charming style of the entire Resort, which is quite different from the contemporary style and design of other luxury city hotels. You mentioned the quality of the bed linen, for example. Our sheets and pillows are made with the finest quality cotton and are the product of Frette, one the most well-known “Made in Italy” brands for bed linen in the world.
Lastly, we would like to clarify that the hotel rates you mentioned refer to 2 superior rooms, each with two bathrooms and wide mountain-view terrace. We would like to clarify that our breakfast buffet is always included in the hotel rate, which we believe is quite acceptable for a 5 star hotel with outstanding facilities in this very exclusive part of the Italian coast.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.