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“A modern, classy, clean hotel overlooking the bay, with delicious cuisine served by friendly, professional staff.” 4 of 5 stars
Review of Hotel Metropol

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Hotel Metropol
4.0 of 5 Hotel   |   Via Divina Provvidenza 2, 18013 Diano Marina, Italy   |  
Hotel amenities
Ranked #6 of 45 Hotels in Diano Marina
Preston, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
38 helpful votes 38 helpful votes
“A modern, classy, clean hotel overlooking the bay, with delicious cuisine served by friendly, professional staff.”
4 of 5 stars Reviewed August 13, 2012

The hotel is modern, bright and airy. It is in an elevated position providing panoramic views of the bay from the hotel terrace and also from some rooms with sea view or partial sea view. Other rooms have a view of the hills.

Parking is available free of charge..... sometimes its difficult to find a spot right away.

Due to its elevated location, the pool area is accessed via a series of steps. Modern sun beds and parasols are provided and there is an area turfed with artificial grass housing chairs and tables for leisure. A vending machine provides snacks and toilet facilities are available. The whole area is kept spotlessly clean.

The reception staff are friendly and welcoming. A single lift is available, although quite compact. No one appeared to be available to help with luggage though.

Our room had sea view from the balcony and was situated at the west side of the hotel which provided more privacy then the rooms directly facing the sea as these were positioned immediately above the hotel's terrace.

The room was quite compact. It had a safe and fridge which were free of charge. There was no bath. The shower cubicle was of an adequate size but there was obviously a problem with the shower door which didn't stand straight and would not close. The caretaker didn't appear to be able to solve the problem.

Breakfast was the typical buffet style breakfast. The only hot dish was the daily provision of scrambled eggs. There was no toaster. Beverages were brought to the table by a waiter.

Dinner, in the evening, consisted of a buffet salad followed by three courses which always had a choice of soup, pasta, meat, and fish. The meals were fresh and tasty. We were booked in for seven nights and for two of the nights we had a candlelit dinner. This was a special set menu, and it was colour themed. The first time the linen and waiters' attire was blue/brown and the second orange/yellow. Generally, the maitre d' collected your orders for the evening meal at breakfast.

The wine was a little more expensive than in other hotels of the same rating. A bottle of Chianti Classico cost around 20 euros.

No cash exchanged hands for any extras. The guests' accounts are debited with the relevant charges and are paid for at checking out. The hotel didn't appear to have a policy to advise the guests on what the daily debits were. so it is advisable to keep an ongoing tally yourselves to avoid any misunderstandings.

The hotel reserved sun beds and parasols on their section of the beach free of charge. I must admit it was like being in a 'tin can of sardines' and noisy at times but I enjoyed the cooling sea breeze whilst I read my books. Changing rooms and showers were provided on the beach together with toilets but I tried to avoid using the toilets as they never seemed to be kept clean throughout the day. The sea was quite calm and generally clean. Due to the elevated position of the hotel access to the beach was via a series of steps and a busy road had to be crossed which was a bit difficult to do at times. However, a hotel shuttle bus would drop off and pick up at certain times of the day. In the evening the shuttle bus took people to the centre of town at 9 pm and picked up again at 11 pm.

The Centre is small and compact and busy in the summer season. There are numerous restaurants and small shops of all kinds.

The railway station is located in the centre and it is easy to reach other resorts via this service. It takes about 30 minutes to walk to the town centre from the hotel.

Overall, my husband and I enjoyed the views, cuisine and the professional and friendly service of all the staff and hope to revisit next year.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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153 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Chelmsford, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 18, 2012

Just got back from a JustGo Coach Holiday to Diano Marina with my wife.
We spent 5 nights in the resort and found the hotel to be very good.
The Hotel is on the hillside on the outskirts of the town and offers fantastic views over the bay. The Hotel was generally very clean and the staff efficient and friendly.
The food was very good, a self service buffet at breakfast and a waiter service dinner.
The menu for the evening meal was available at breakfast to order your choice.
We had free wine and water at the table and ther was a free bar for local alcohol between 7pm and 10pm. This may have been a feature of our JustGo holiday.
We only spent one day in Diano Marina when we walked into town along the promenade to vist the Town Tuesday market. We had a lunch in a local restaurant.
After lunch we had a walk around the town and made our way back to the hotel.
The hotel offers free wifi, but a username and password has to be obtained from reception and it only lasts for 24 hours.
Overall we would recommend this hotel to travellers.

Room Tip: I believe all rooms offer a similar view over the bay. so no special requiest are required although...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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england
Top Contributor
52 reviews 52 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 14, 2012

We went on a coach break with Just go Holidays Italian Rivera, after a very long journey, we arrived at this hotel, we recieved a lovely welcoming greeting, they had kept dinner for us and the staff stayed to serve, nothing to much trouble. Our room was clean and tidy with stunning views although we were not at the front.Breakfast everyday was served on a buffet basis good varied food. Dinner was waiter service and you chose from the menu in the morning.The garden and surrounds were spotless, and after a hard days shopping, relaxing by the pool or even having a dip was perfect. All the staff helpful and friendly. Really a lovely hotel

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kiev
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 5, 2012

Hotel staff both at reception and in restaraunt are very friendly and helpful, speak English and German well. Special thanks to the headwaiter :)
We stayed in room 304 (partial sea view). The room was rather small, but clean and well equipped, with a large balcony. Wi fi worked well. View from the balcony was absolutely stunning. Disadvantage is the it looks on the main road hill, which is rather busy and noisy at night (lots of motorbikes and ambulances).
Meals quality in the restaraunt was good.
The hotel had its own equipped beach (very crowded in August as all Italian beaches). Lounger and umbrella are included in room cost. It takes about 5-10 min to walk from hotel down to the beach. We have seen a hotel shuttle going to and from the beach several times a day. Parking place is difficult to find, but not impossible as long as you drive well enough.
In general the hotel made a very good impression.

Room Tip: In old building it's better to book sea view or partial sea view if you don't want someone...
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  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 22, 2011

This is a very nice hotel with modern and clean rooms. Me and my family stayed at the hotel for 8 days and we are all very satisfied. The management and other personnel was very kindly and helpful. The hotel is located in south/western part of Diano Marina with a splendid sea view over the bay of Diana Marina and San Bartholomeo.

Room Tip: All the sea view room has a splendid outlook with balcony, but don't be afraid of choosing anoth...
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meilen, Switzerland
Senior Contributor
48 reviews 48 reviews
47 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 4, 2011

I stayed in this hotel for six nights with an organised tour. Overall, I enjoyed my stay here. The rooms were very clean and of convenient size and the bed comfortable. There was even a balcony, the weather was just a bit too cold to use it. The personnel was friendly and helpful. And important for me: Their WiFi was working really well and was quite fast.

What I did not enjoy very much was the food. While some dishes were quite tasty, others were bland. It wasn't really bad, but compared to other restaurants we ate in during our stay, it was not up to standard. Admittedly, we were a group of 15 people and at the same time, there was another group of like 50 people there and we all had the same food. So maybe they had to compromise.

Another thing was that my room was quite noisy. I heard the street outside and the inhabitants of neighbouring rooms inside the hotel quite well. Other people in our group said however that their rooms were very quiet. So maybe it depends on the location of the room, mine was more central, while the others had rooms more to the side of the building (which is shaped a bit like a fan).

Also, the location is not that great. You have to walk around 15 minutes to get to the city centre. The beach is a downhill trip of 5 minutes, uphill takes longer. We were usually picked up by the bus for our tours, so I didn't mind this so much, but depending on your plans, it might be a factor.

I can't say much about the value as I paid the whole package, and I don't know how much the hotel would have cost separately.

  • Stayed March 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Metropol

Address: Via Divina Provvidenza 2, 18013 Diano Marina, Italy
Location: Italy > Liguria > Province of Imperia > Diano Marina
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 45 Hotels in Diano Marina
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Metropol 4*
Number of rooms: 57
Reservation Options:
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