This hotel is a total disgrace! To begin with they were incomprehensible about the price when we booked and we checked out with a massive argument about how much we owed. In the end Mr Barisetti agreed to accept what we thought we were supposed to pay but told us never to come to his hotel again! How's that for customer care! That is not to mention that whether you stayed in a room, a chalet (part of the hotel), twin room, double room, single room, whether you had a bath or just a shower - the price per person was the same! Furthermore, everything was extra: sauna, turkish bath, any variation to the menu in the restaurant. Boots warming rack did not work, heating in some rooms was over the top and in other didn't exist. One room had mould on the ceiling. Room cleaning was cursory to say the least: same wet towels on the hangers, despite being left on the floor to replace (as they ask), soap and shampoo not replaced, rubbish not taken out. To top it all Mr Barisetti and his hotel manager treat the place like their main residence where you are privileged to stay. This manifested in their "rounds" of the various parts of the hotel checking "what is going on". It included popping into the sauna when someone's using it, peeking into the chalet windows if there's light. There are quite cosy common areas at the hotel, but using them seems to cause the management a great annoyance, as they regularly remind about themeselves by appearing there and literally staring at you shaking their heads if you seem to spend too long sitting in the chair or using the cards table. Bar closing with the last customer? Forget it! I felt like I was a teenager again, with my mum watching my every step!
I was told Mr Barisetti is a keen Formula 1 fan, supports the Ferrari team and himself owns at least three of these magnificent machines. Well, judging by the way he runs his establishment, I can certainly see how he can afford them: it is a total and utter rip-off!
Coming to Cortina - yes, absolutely! Hotel Barisetti - stay well away!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.