Stayed one week so hubbie could ski, returning to a resort we last visited 20 years ago. If you come soley for the skiing, you'll be somewhat disappointed, as the resort really needs to upgrade facilities and get the ski bus system going. But if you come for the charm, a true Italian experience-- ah, then you'll be delighted! Check in was easy, fairly efficient. Loved that the hotel staff was so Italian, as were most of the guests. Food was excellent, although pricey. But the biggest surprise was how clean the hotel rooms were! It was just about up to German standards! Pool was quite nice; exercise room is not up to those who expect it to be just like home-- then why not stay home? Overall it was a pleasant experience with a considerate staff.