We stayed in this hotel for two nights in July 2012. The external appearance was outstanding because the infrastructure is definetely big, very well finished, well placed within Chianciano (remind that if you like to walk into the town you should be prepared to "climb" back to the hotel because it is at the end of a very steep slope) and full of common space available. The hotel is in a very calm area, ideal for relax and has a nice and clean swimming pool.
Unfortunately the room was not exactly what we were expecting because although it was generally clean had hidden dust in almost every small corner or space, a too small bathroom, a TV set not properly working and the air conditioner broken (of some notice that I was ensured on the phone some days before my arrival that the air conditioner was up and running); the furniture of the room had some clear usury signs, windows were old and with broken locks, it was almost impossible to have a mild shower because it jumped from hot to ice in a sec, the refrigerator was empty and broken.
On the other hand, the bed was perfect with a big and comfortable mattress.
We had only one dinner in the hotel because it was included in the coupon we bought and I have to say that it was very good, good food and outstanding service in a beautiful location. On the other side, breakfast has been horrible and to be honest I have never seen something like that
The location is dirty, a prehistoric coffee machine was available, I have seen spiders on the walls, creased table clothes and tasted dry and unflavoured croissants, discount yougurt and industrial biscuits; Cups for cereals were not clean and cutlery was very old and scratched. No service or waiters were available.
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- Also Known As:
- Candlewood Suites Chianciano Terme