I don't want to sound too negative about this hotel, so first, the good points:
It has centrally situated with beautiful views of the lake (provided you book a room with a view, otherwise you might find yourself looking at the car park).
It is conveniently placed close to the boat pier for lake trips.
The air conditioning works well.
It has a pleasant pool area.
The staff are polite and efficient.
Now for the bad points, and I'm afraid there were just too many:
Shabby entrance lounge, very old fashioned furnishings that have seen better days. The same applies to the bedrooms, which are a decent size but the furniture surely dates back to the 60's, as do the bed coverings and curtains. There is lack of drawer space, we had to pile clothing in the open-fronted bedside tables.
The bathroom is merely adequate with poor quality toiletries, paper thin towels, very thin loo paper, and a minute bath/shower which had obviously not been used as a bath recently because when I turned it on, lots of black gunk came out of the taps. The hair drier is the old-fashioned kind with a hose, very inefficient. Every time the person in the room next door uses the toilet you can hear it flush.
There is no Sky TV, and a poor choice of English language channels.
No free WiFi - this is not acceptable in the 21st century.
No tea/coffee making facilities in the room, nor is bottled water provided, except in the mini bar at an extortionate price.
We did not eat in the hotel apart from breakfast, which was barely adequate.
This is not what I would expect from a hotel charging 300 euros-plus a night. It really is such a shame because with an injection of cash to upgrade the interior, this hotel could be wonderful, given its location and outside appearance. As it stands, it offers seriously bad value for money.
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- Also Known As:
- Hotel Regina Olga
- Regina Olga Cernobbio
- Regina Olga Hotel Lake Como/Cernobbio, Italy