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“Comfortable resort in Cefalu, Sicily with beautiful gardens and views” 4 of 5 stars
Review of Hapimag Resort

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Hapimag Resort
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Residence Gli Aranceti | Loc. Mazzaforno, 90015 Cefalu, Sicily, Italy   |  
Hotel amenities
Ranked #21 of 35 Hotels in Cefalu
Johannesburg, South Africa
Top Contributor
119 reviews 119 reviews
44 hotel reviews
Reviews in 57 cities Reviews in 57 cities
65 helpful votes 65 helpful votes
“Comfortable resort in Cefalu, Sicily with beautiful gardens and views”
4 of 5 stars Reviewed September 5, 2013

This was our second Hapimag stay and a success. We didn't enjoy the resort in Cefalu, Sicily as much as the Hapimag Peguerra in Mallorca which was wonderful. But it was a good place to stay. Our unit was well- equipped and comfortable with a lovely verandah and view over the gardens. The complex has a nice private beach. What was disappointing was the need to drive to Cefalu if one didn't want to eat in the complex restaurant. There is nowhere in walking distance. I was very irritated to have to pay for parking in the complex especially as one is required to park at the very top of the property and then carry all your luggage and groceries hundreds of meters down the hill to your accommodation. Another irritation was loud music from the restaurant every night until 23:30. But Sicily is lovely and Cefalu amazing so Hapimag is a good base to see some of the island.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hapimag A, Resort Manager at Hapimag Resort, responded to this review, November 6, 2013
It is correct that we charge fees for using our parking spaces. This does, however, included a free of charge luggage transport for our guests. For transporting shopping or other items, our members may use the available luggage trolleys. We will see to it that this is better communicated in the future.

We sincerely apologise for the disturbances later in the evening. Yet please note that our resort is not suited as a Relax destination during the high season, as during this time we have many guests which expect an animation programme that runs well into the night.

Kind regards,
Roberto Fratichini
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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19 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Zurich, Switzerland
Top Contributor
79 reviews 79 reviews
42 hotel reviews
Reviews in 42 cities Reviews in 42 cities
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed April 26, 2013

A nice and pleasant resort unfortunately with mismanagement: When we entered our appartement it did stink of urine and the kitchen was populated with hundreds of ants ... We cleansed ourselves.
Three days after a thunderstorm the beach had not been cleaned of refuse although all the neighbour beaches had been cleaned the first day ...
The Restaurant beeing full - the staff really claimed - Mr Director ordered a table and himself beeing served first.
Please Hapimag, do something.... Otherwise we cannot come back but the resort and Sicily would be worth the trip.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hapimag Resort

Address: Residence Gli Aranceti | Loc. Mazzaforno, 90015 Cefalu, Sicily, Italy
Location: Italy > Sicily > Province of Palermo > Cefalu
Hotel Style:
Ranked #21 of 35 Hotels in Cefalu
Price Range (Based on Average Rates): $$$
Number of rooms: 142
Also Known As:
Hapimag Resort Cefalu, Sicily

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