I traveled here from the U.S. and stayed for 5 nights. The place was amazing. The people at reception were more than happy to help me arrange transportation to cities near by like San Gimignano and Siena. They offered taxis, bus info, and train info. They were willing to hold my luggage prior to checkin and also after checkout since I wanted to have a bit of time to walk around while waiting for my taxi to arrive. The town is such a beautiful place and this hotel is right in the heart. it is just across from a great restaurant with nice outdoor seating. For a group this was the perfect place for us to gather. The rooms were a nice size with air conditioning. The bathrooms were great as well. The breakfast that they provide is very well done and offers a variety of yummy foods. I would definitely recommend this hotel to anyone traveling to this area!