I don't even know where to begin!
As soon as you pull into the gates of the property, you are greeted by grand gardens and a beautiful hotel.
The ladies and gentleman at the reception desk are beyond compare. We had an issue with our car rental company, they made sure we could call them to reconcile. We had a package that was supposed to be delivered to our next destination and the ladies at the reception desk called the post office in Milan to track down the package, fill out the proper forms, type up a letter of declaration as well as fax all the paperwork back to the post office in Milan to ensure our package would clear customs! Talk about customer service!
Our exquisite room with a terrace overlooked the lavish gardens, pool and Mount Vesuvius in the distance. The rooms were clean and well maintained and the air conditioning worked very well (we even had to turn it down sometime because it got too cold!). With 7 of us traveling together, we felt the rooms were very spacious, we had (2) triple rooms and (1) single. Well worth it!
Each evening, we enjoyed a bottle of wine in the beutiful gardens in the back of the property. There were plenty of options for seating and fans were complimenting the breezy night air. The Garden Bar staff were professional and courteous and made us feel like were royalty.
The breakfast buffet on the garden terrace was more than enough as we started our day's activities.
Grazie mille La Medusa!!