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“Grand Tour Hotel” 5 of 5 stars
Review of La Medusa Hotel & BoutiqueSpa

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La Medusa Hotel & BoutiqueSpa
4.0 of 5 Hotel   |   Via Passeggiata Archeologica 5, 80053 Castellammare Di Stabia, Italy   |  
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Dublin, Ireland
Top Contributor
67 reviews 67 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
34 helpful votes 34 helpful votes
“Grand Tour Hotel”
5 of 5 stars Reviewed November 18, 2013

This hotel is a 'wedding cake' grand villa dating from the era of the Grand Tour. It has been up-dated with every possible modern convenience. The bathrooms are excellent, the bar was very stylish and comfortable as was the restaurant. Ermina and her staff were friendly and helpful at every opportunity. The garden is an orange grove with wickerwork loungers, arm chairs and coffee tables scattered under the trees, a swimming pool near by. The views from the upper floors over the Bay of Naples are magnificent at sunset. We came to visit the near-by archeological sites. These were easy to get to. Only the squalor of Naples itself was a shock - no criticism of the hotel whi8ch is remote from this. But driving in and around Naples is to be avoided.

Room Tip: the upper floors overlooking the bay are worth having.
See more room tips
  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImperatoMariano, Responsabile relazioni con la clientela at La Medusa Hotel & BoutiqueSpa, responded to this review, November 19, 2013
Dear Mr. Harry,


Thank you for your kind words! We’re thrilled to hear that you had such a wonderful experience with us: from a “seamless” check-in, to the attentive service you received at the reception. We’re very appreciative of your recommendation of our Hotel and will be sure to share your review with our entire team.
We are also happy to know that you enjoyed the location of the hotel is truly unique, as we are situated right in the middle of Sorrento Coast but we are located on many acres of lush gardens. It really sets the stage of the ultimate urban retreat. We are glad you appreciate our very special location and the ease with which you were able to visit the area's major attractions.

We hope to welcome you,back to the hotel in the near future.

Warm Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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748 reviews from our community

Traveler rating
    601
    122
    14
    5
    6
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182
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Colchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013

We spent an amazing four nights in this wonderful hotel in mid September. From the moment we arrived we were treated to the best care and service from all the delightful reception staff. Antonio and Maria were wonderful and so professional in their service, nothing was to much trouble. Everyone made us feel very cared for and always went the extra mile. Breakfast was served in the Orangery facing the gardens we could have stayed there all day! Our room looked out to Mt Vesuvius over the very well maintained garden with lemon trees to sit under. We ate in the Hotel and the meals were everything you would expect in a first class restaurant and more! One evening we had the opportunity to eat in the roof top restaurant. Looking out at the sunset and the whole of Naples. We drove from the UK, but we took the train into Pompeii and Naples with the hotel supplying transport to and from the train station which was so easy and good fun! We also found that there were local villa's to visit within a few minuets walk away. It is ideally placed to visit many places in and around Naples. This Hotel is simply the best and we cannot recommend it highly enough.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImperatoMariano, Responsabile relazioni con la clientela at La Medusa Hotel & BoutiqueSpa, responded to this review, November 15, 2013
Dear Mrs. Isobel,

We cannot thank you enough for your kind review about your recent stay. We are incredibly honored that that you chose our hotel for your vacations, and it is wonderful to hear that we were able to help make your stay a success. We are so proud of our kind and thoughtful staff members, who are always trying to go the extra step to make our guests happy.
The location of the hotel is truly unique, as we are situated right in the middle of Sorrento Coast but we are located on many acres of lush gardens. It really sets the stage of the ultimate urban retreat. We are glad you appreciate our very special location and the ease with which you were able to visit the area's major attractions.

We hope to welcome you,back to the hotel in the near future.

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkirk
1 review
5 of 5 stars Reviewed October 25, 2013

This was a wonderful hotel to spend a week. From Francesco and all at the front desk to Antonio and Mariaaaaaa! in the restaurant the staff couldn't have spoiled us more. You want to feel special in a garden that looks as if Disney designed the fairy-tale setting? Come here! We did and we will do again!

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImperatoMariano, Responsabile relazioni con la clientela at La Medusa Hotel & BoutiqueSpa, responded to this review, October 26, 2013
Dear Guest,

Thank you for reviewing your recent stay at Grand Hotel La Medusa. It is great to hear how much you enjoyed your stay with us and the service provided to you.

We look forward to your return…hopefully it will be soon!

Warm Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2013

Amazing maison, very warm people. Great service and very nice rooms. And food was very good. We were unlucky with the weather, could not experience the pool. It looked very appealing. We definitely would like to come back. Good location to stay overnight if passing by the area.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ImperatoMariano, Responsabile relazioni con la clientela at La Medusa Hotel & BoutiqueSpa, responded to this review, October 21, 2013
Dear Mrs. Ekaterina,

Thank you very much for posting all your nice comments on TripAdvisor.
Your words will be shared among our employees.

We are delighted that our services met with your expectations and that you enjoyed your stay with us as well as the facilities and services offered in the hotel.
We are really looking forward to welcoming you soon again here at the Grand Hotel La Medusa ( with sunny and happy days !!!! )


Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2013

It made a refreshing change to stay in a classic Italian hotel rather than a large corporate hotel chain. This is a charming gem of a hotel,in its own little Oasis. Very friendly staff who are always to help either in the hotel or when dropping you off at the train station and helping when you need to buy tickets etc. The service level is exemplary.
The room we had was very clean, spacious, and although at the side of the hotel we still had a pleasant view.
The breakfast selection was very good but you do need to have a sweet tooth as lots of cake, not a problem for us .....it was yummy !.
The location is away from the main town , but an ideal base for a short break or holiday.
Sorrento is lovely and was the perfect place for us to get Engaged ..... Had a fabulous time and would love to return to this hotel.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dirSorrentoCoastDir, Guest Relations Manager at La Medusa Hotel & BoutiqueSpa, responded to this review, October 18, 2013
Dear Mrs. Godden,

We cannot thank you enough for your kind review about your recent stay. We are incredibly honored that that you chose our hotel for your vacations, and it is wonderful to hear that we were able to help make your stay a success. We are so proud of our kind and thoughtful staff members, who are always trying to go the extra step to make our guests happy. They are so pleased you enjoyed the breakfast ( for your next stay You will find even more good cakes!!!).We look forward welcoming you back on your next visit to Sorrento Coast!
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Ljubljana, Slovenia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 15, 2013

Our group spent three nights in this beautiful hotel during our trip to Campania. I would like to come again and have mora time to relax in this beautiful surroundings. I regret very much that we didn't have much time to enjoy the beutiful garden and the lovely pool since we travelled arround during the day. Everything was really perfect: from a very lovely clean and comfortable room, gorgeus restaurant with excellent food to fantastic staff. Petra

Room Tip: I think that all rooms are very nice and quiet, the side facing the see has lovely view.
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dirSorrentoCoastDir, Guest Relations Manager at La Medusa Hotel & BoutiqueSpa, responded to this review, October 18, 2013
Dear Mrs. Loncar,

We was very pleased to read your feedback following your recent stay with us at Grand Hotel La Medusa. We was delighted that you liked the hotel and the service we provided you with. We have passed on your kind words to the rest of the team at the hotel. Please do come and visit us again as.

We look forward to welcoming you next year
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 13, 2013

Just had a short stay at this beautiful hotel and now want to go back. The gardens and pool are absolutely gorgeous and perfect for a relaxing, chilled out stay. The staff were lovely and very helpful and the hotel is clean and comfortable. We would definitely go back.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dirSorrentoCoastDir, Guest Relations Manager at La Medusa Hotel & BoutiqueSpa, responded to this review, October 18, 2013
Dear Guest,

Thank you for reviewing your recent stay at Grand Hotel La Medusa. It is great to hear how much you enjoyed your stay with us and the service provided to you.

We look forward to your return…hopefully it will be soon!

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Medusa Hotel & BoutiqueSpa

Address: Via Passeggiata Archeologica 5, 80053 Castellammare Di Stabia, Italy
Phone Number:
Location: Italy > Campania > Province of Naples > Castellammare Di Stabia
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Castellammare Di Stabia
#1 Family Hotel in Castellammare Di Stabia
#1 Luxury Hotel in Castellammare Di Stabia
Price Range (Based on Average Rates): $
Hotel Class:4 star — La Medusa Hotel & BoutiqueSpa 4*
Number of rooms: 49
Official Description (provided by the hotel):
The Superior four-star Hotel is a romantic villa "fin de siecle" made up of 49 rooms, whose restoration is constantly in balance between the respect for the past and the influence of contemporary style.A unique and authentic place made ​​of beautiful old trees and surrounded by green surfaces, that admires the spectacular Bay of Naples and Mount Vesuvius.On one hand, the common areas, characterized by an unmistakable style and a wonderful elegance, which completely respect the important classical style of the structure; on the other hand, the rooms, a continuous alternation of contemporary and classical Design.A Hotel, on its own, marked by a deeply individual style where the care for details, quality and hospitality represents the common denominator.The ceramics of Amalfi Coast hand-painted with an exclusive design, the antique furniture and tapestries characterize the lobby, the bar and the restaurant situated on the ground floor of the hotel; so quiet places, that make possible living in a private and protected dimension... Where each detail becomes a pleasure to be relished. The huge glass windows in Liberty Style divide the building from the secular park: an explosion of flowers and colours, a wide open-air sitting-room completely equipped with chaise-longue, easy-chairs and gazebos; an unforgettable atmosphere beyond every expectation.Around the park full of flowers, the outside Fitness Corner represents an opportunity to keep oneself fit in an uncontaminated and healthy environment; the wellness swimming-pool with geysers, the sun beds, the large solarium represent an occasion of certain and pleasant relax. From here just a step to get to the Pool Bar for an aperitif, and another for sipping a vintage wine at the outside restaurant Il Gazebo & Le Terrazze in the middle of the citrus grove.Here the Chef suggests a refined, precious Mediterranean and International cuisine, a perfect balance among tastes, smells and colours.Excellent services like a Mercedes shuttle bus to the city centre or the close beaches, the free parking, the opportunity to rent a yacht or book private excursions and much more... Will make your stay unforgettable. ... more   less 
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Also Known As:
Grand Hotel Castellammare Di Stabia
La Medusa Hotel & BoutiqueSpa Italy/Castellammare Di Stabia, Province Of Naples

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