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“"please avoid"” 1 of 5 stars
Review of Grand Hotel La Panoramica

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Grand Hotel La Panoramica
4.0 of 5 Hotel   |   Via Panoramica 119, 80053 Castellammare Di Stabia, Italy   |  
Hotel amenities
London
1 review
8 helpful votes 8 helpful votes
“"please avoid"”
1 of 5 stars Reviewed November 10, 2011

Just came back from here and apart from the views it's not a good place to stay. I can only reiterate what the other bad comments on this website have written. No kettle no iron, you can pick the safe up & walk out with it you want. staff ain't bothered, they can't speak english. It's £6 for a cup of tea for two people. Breakfast is cornflakes,croissants & jam. Please avoid.

  • Stayed November 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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English first
Portsmouth, Hants
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 7, 2011

We stayed here in September - and it was truly awful! It is situated on a very busy main road, with traffic passing immediately outside all day and night - which would not have been such a problem had the hotel been a lovely place to stay - which it was not! Our room - indeed the whole hotel - had the makings of somewhere it would be a pleasure to stay, but it was in a very poor state. Our bathroom had a missing shower door, the safe in the wardrobe was not fixed to anything so could easily have been taken, the curtains were hanging off the rail, the fridge wasn't working at all.

The attitude of the staff was very poor - the receptionist couldn't be bothered to speak at all and just waved us away - and never before, in my many visits to Italy, have I been expected to eat a meal served by a waiter with a cigarette in the corner of his mouth! The food was poor and the service worse.

We were unable to sit and have a drink in the bar as there was so-one to serve us, and there was no lounge in which to sit and chat to other guests. The supposed view of the Bay of Naples was in fact a view of the ship or dock yard!

I would suggest you give this place a wide berth!

Room Tip: There is no such thing!
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  • Stayed September 2011, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coppola69, Direttore at Grand Hotel La Panoramica, responded to this review, November 9, 2011
Dear Sir,
sorry to read certain ratings, but our professionalism, our availability, absolutely not put the question on of its review, the Rather more than that, I know more than 2 years my personal serius and qualifield. Around the hotel the national smoking ban law as italian and more, this valid for customers and all the staff, we are also in one of the best places on the coast, and there is also The yard ship this can not be absolutely one of our problem for the entire first service food quality and not the worst, the service is very carefully the reception I personally took care of it and ensure that our guests feel at home. For the traffic that you hear from morning to night can not be a problem we are on our SS 145 SORRENTO and not at that time and very busy, the rooms are soundproofed, and i can think that you have the light sleep. The fridge bar is not working, but he is asked the filling of the same, I think that does not work, safe is put in all the hotels in wardrobe, and also as a law and a person who travels.
I hope to have been clear of the review and thank you otherwise what will take note of.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 21, 2011

Probably the worst hotel I've ever stayed in anywhere in the world. This hotel was part of a NEWMARKET HOLIDAYS package. The staff were present but seemed totally uninterested & untrained to deal with the clientele, the receptionist was more interested in her Facebook page than the customers, the bar was closed for the duration of our stay, no lounge to converse, extremely poor and unintesting choice of food, the rooms were clean but poorly maintained, i.e. shower glass door missing, safe was in the wardrobe but not fixed to anything, fridge broken, no aircon, shower tap not fixed and comes away in the hand, and the traffic noise at night was incessant. Worse still was being served at dinner by a 'waiter' who constantly had a cigarette hanging out of his mouth! Nowhere in any of the brochures advertising this awful place does it show the very busy main road directly outside or the view from any of the rooms which all look out upon the disused shipyard...... Last but not least was the location, A long way away from any kind of evening entertainment..... A truly dreadful stay.!

Room Tip: The only tip available is steer clear
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  • Stayed September 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coppola69, Direttore at Grand Hotel La Panoramica, responded to this review, October 25, 2011
Distinguished Sir, I'm very sorry to say this of us. I can assure you that since 2009 the year in which our hotel has opened with groups and individuals demanding we never had these problems, our highly qualified for so not exactly what we reported in our way, maybe she used a different , the showers are working, the air conzionata well, the restaurant other time, the management of the flagship of our hotel. Furthermore, I guarantee you that smoking is strictly prohibited throughout the hotel, in compliance with applicable regulations, and the bar opening hours and closing looks like in many other hotels. I cordially greet the time.
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londra
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2011

Strategic location to reach all the city's most popular SORRENTO Coast,the archaeological excavations and the great cities of art:Naples,pompei sorrento,e CAPRIIIIIII....excellent view. I'll see you soon grand hotel panoramica!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed September 2010, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 13, 2010 via mobile

Definitely the worse hotel in which I've ever been (and I have been in many!). In the middle of summer vacations, the hotel was literally EMPTY; we were, my family and I, the one and only clients. The "beautiful" sight on the Vesuve, which is highlighted by the owners, hides a huge and highly visible shipyard on the right (which you won t see on the commercial), showing numerous cranes. Furthermore, the Panoramica is located on a very busy motorway, the only one connecting Naples to Salerno, explaining the continuous and exhausting noise of cars. If not enough, the prestations were grievous: miserable breakfast, old fashioned and pompous decoration, unprotected safe... None of a four star hotel! Last but not least, we were almost spit out of the Panoramica as we told the hysterical receipt personnel our intention to leave: they even threatened us to call the police, with no reason! In a nutshell if you wish to remake the movie "shining", this oppressive ghost hotel is made for you; in either case, just pass your way.

  • Stayed September 2010
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Grand Hotel La Panoramica

Address: Via Panoramica 119, 80053 Castellammare Di Stabia, Italy
Location: Italy > Campania > Province of Naples > Castellammare Di Stabia
Amenities:
Bar / Lounge Free Parking Restaurant Room Service
Hotel Style:
#4 Luxury Hotel in Castellammare Di Stabia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel La Panoramica 4*
Reservation Options:
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Also Known As:
Grand Hotel La Panoramica Italy/Castellammare Di Stabia, Province Of Naples

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