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“Great value for money” 5 of 5 stars
Review of Novotel Caserta Sud

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Novotel Caserta Sud
4.0 of 5 Hotel   |   87 Strada Sannitica Km 22.6, 81020 Caserta, Italy   |  
Hotel amenities
Ranked #7 of 16 Hotels in Caserta
Palermo
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Great value for money”
5 of 5 stars Reviewed April 28, 2011

Great value for money.
Friendly and helpfull staff, comfortable rooms and good breakfast service. My children especially enjoyed the Xbox service in the foyer.
The hotel is well placed for access to Naples and the surrounding area (Caserta, Amalfi, Pompei). The free car parking outside is a breath iof fresh air in this day and age,.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MINISTERI, Direttore at Novotel Caserta Sud, responded to this review, May 3, 2011
Dear Guest,

we are in receipt of your kind review and we do appreciate receiving the comments about your recent stay at the Novotel Caserta.
Your message is for us very important and be assured that we will share it also with our hotel staff.
We do hope to welcoming you again to the Novotel Caserta in the future.

Best regards.

Marco Ministeri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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250 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sao Paulo, SP
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 11, 2011

when we arrived at the hotel late at night there was some hookers working in front of the hotel, picking up clients, we were very tired, coming from a very long trip so we didn't care. the front desk attendent was helpfull. we had to leave early in the morning and we even told the attendents the time we were leaving in the morning.
as soon as i loaded the suitcases in the car, i walked to the lobby for 45 seconds we came back and all our lugage was gonne, they smashed the car window and took all our stuff, it was so fast as if they were waiting for us. the car was in the hotel property but it was not in a area that they charge for it. so we were not covered. they called the police but they never came. all our stuff gone in 30 seconds. one of the staff was in a car at the same time in the same car park but he did not see any thing. i even said hello to him when i was loading the car. i don't want to name any one but it was very strange. my cousin called them latter, he is italian, spoke to them and they didn't even gave any attention.
i will not stay at this hotel again, and will not recomend it to anyone. appart from the terrible experience, it is far from the city, very confusing on how to get there, even folowing the GPS.

  • Stayed December 2010, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MINISTERI, Direttore at Novotel Caserta Sud, responded to this review, January 17, 2011
Dear Mr Alex,
We are in receipt of your review sent through this site concering your stay
at the Novotel Caserta.
Your comments are very important for us and rest assured that I have
already shared them with the hotel staff.
I really apologise for such matter and if we were not able to follow up carefully
your cousin telephone call.
For this reason you could contact me at the hotel for any question or claim
you wish to put to my personal attention.
Best regards.

Marco Ministeri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
4 of 5 stars Reviewed October 9, 2010

Not know Italian, the staff at the front desk went out their way to assist me to call airline company and auto rental to make changes . When I had to extend my stay they gladly did it, offering me the same low daily rate.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MMINISTERI, Manager at Novotel Caserta Sud, responded to this review, October 12, 2010
Dear Naeem54,
We are in receipt of your review and we do appreciate reading about your comment concerning
your last stay at the Novotel Caserta.
Rest assured that I will be pleased to share it with the hotel staff, the real interpreter of
our success!
We are looking forward to welcoming you again to Caserta in the future.
Best regards.

Marco Ministeri
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 9, 2009

There was a problem with the air conditioning in the room , which was never sorted out. Also the service is not great. The location is a bit odd. The food & beverages are over prced & not good. Would stay at the Grand Van Vitelli opposite or in the city centre considering the pricing of this hotel.

  • Stayed October 2009, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turin, Italy
Top Contributor
123 reviews 123 reviews
46 hotel reviews
Reviews in 61 cities Reviews in 61 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 13, 2008

I stay often there for my work.

The hotel is very near to the highway, maybe the new way to raech the hotel when you leave the highway at Caserta sud is
quite more complex then in the past but if you go to Caserta following signal you can easy find the hotel.

Location is not fantastic if you don't have a car because to reach Caserta city center you have to drive for more or less 10
minutes.

Outside the hotel there are two parkings area: in front of the hotel a free parking while bakward there is the "official" hotel
car park (but you have to pai to stay there).

Rooms are standard: quite big with a king size bed (even if you are alone generally you'll stay in a doble room), a sofa
and a desk.
I always found rooms very clean.
There are different services including internet connection but if you want to use it you'll have to pay.

In the hotel there is a quite good restaurant but it is expensive and in the villages nearby you can find better and cheaper
ones.

Breakfast: there is a good buffet with both sweeties and eggs, ham and bacon.

At the end I can say that it is a great place to spend you night when you travel to Naples or Caserta for business, maybe
not if you go there for pleasure.

  • Stayed September 2008, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthem, AZ
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 16, 2007

We stayed at the Novotel Caserta Sud for 3 nights in late September 2007 at the special weekend rate of 102 Euro per night. It was very well located as a base for day driving tours of Pompeii, Herculaneum and Paestum. Also, the Caserta castle is a real treat - takes you back to an earlier age.

The hotel is in an industrial area, but it is very secure and has secure parking. Other than the castle, there is nothing else there to see in the immediate area. It is a business hotel, but makes a great base for a weekend trip.

Hotel food was good and reasonably priced, and the front desk will give you directions to some good local Pizzarias and Troterias.

  • Stayed September 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malta
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 22, 2007

WE just returned from Italy. This hotel was a one night stay but it was great. Good rooms. Excellent breakfast. Secure parking. Don't miss the Reggio di Caserta which is a rival to Versailles. Excellent stay.

  • Liked — Secure parking. Great breakfast.
  • Disliked — Area
  • Stayed July 2007, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Caserta Sud

Address: 87 Strada Sannitica Km 22.6, 81020 Caserta, Italy
Location: Italy > Campania > Province of Caserta > Caserta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Caserta
#6 Luxury Hotel in Caserta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Caserta Sud 4*
Number of rooms: 126
Official Description (provided by the hotel):
The Novotel Caserta Sud is a modern 4 star hotel with 126 rooms, strategically located within 2 km of the centre of Caserta, Caserta Palace and the main railway station. Situated 22 km from Naples airport, the hotel is easily accessible via the A1 highway (1 km). Ideal for business trips, it features a convention centre with 10 meeting rooms (240 guests), business corner and WiFi. Also offers rooms for 2 adults and 2 children, NovotelCafé restaurant (open 24 hours), outdoor pool, garden and parking. ... more   less 
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Also Known As:
Novotel Capodrise
Capodrise Novotel

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