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“Don't book "Hotel Albatros"!!!” 1 of 5 stars
Review of Hotel Albatros

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Hotel Albatros
3.0 of 5 Hotel   |   via di Prato, 62, 50041 Calenzano, Italy   |  
Hotel amenities
Ranked #8 of 8 Hotels in Calenzano
Hong Kong
1 review
2 helpful votes 2 helpful votes
“Don't book "Hotel Albatros"!!!”
1 of 5 stars Reviewed May 21, 2012

I've make a reservation in the hotel but due to the earthquake in Italy, so i sent several cancellation email to the hotel. But they never reply!!! They just sent me an email about charge are prepaid. What kind of service is that?

As a hospitality services, this act is TOTALLY UNACCEPTABLE. According to some previous review by other guest, I'm sure their service and people attitude are bad enough to ruin your holiday!!!

Room Tip: Don't book any room of this hotel!!!
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  • Stayed May 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Brisbane, Australia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 7, 2011

On our honeymoon we travelled from Australia to Europe in 1991. We stayed at the Albatros because it was the first hotel we came across as we entered the crazy Florentine traffic straight from the autostada. The manager was rude, refused to exchange currency, argued with a maintanence worker who stormed outside and turned off the water pump that was draining the flooded carpark to reallow it to flood. The minibar in our room had a great length of chain wrapped numerous times around it so that we ouldnt open it. Breakfast, though complimentary was refused becuase we didnt leave our passports with the manager for the overnight stay.

  • Stayed October 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Albatros

Address: via di Prato, 62, 50041 Calenzano, Italy
Location: Italy > Tuscany > Province of Florence > Calenzano
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #8 of 8 Hotels in Calenzano
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Albatros 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Hotel Albatros Province Of Florence/Calenzano, Italy

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