I've make a reservation in the hotel but due to the earthquake in Italy, so i sent several cancellation email to the hotel. But they never reply!!! They just sent me an email about charge are prepaid. What kind of service is that?
As a hospitality services, this act is TOTALLY UNACCEPTABLE. According to some previous review by other guest, I'm sure their service and people attitude are bad enough to ruin your holiday!!!
- Also Known As:
- Hotel Albatros Province Of Florence/Calenzano, Italy
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