Decor was very dated and not four star. The service was poor as was the food and drink extremely over priced. The waiting staff acted unprofessional and were inappropriate on several occasions, they also had very poor personal hygiene. Food was served uncooked to several people and was not of a four star quality. Money went missing from several members of our groups rooms and after cleaning the rooms were left unlocked. Overall this hotel was lacking in all aspects and staff had no understanding of what good service is. very disappointed.
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- Also Known As:
- Cristallo Hotel Bormio