I was here from 19-25 Feb 2012 with my 9 years doughter and another family.
We spent last year the same week in another Hotel in Bormio Baita Dei Pini so we had a benchmark to comment.
The hotel is not the latest style or with a warm mountain wood environnment but it is acceptable. Room big enough for 2 or 3 person with shower in the bath. No bubble bath and difficult hairdryer with long hair . Cleaning sometime not enough . Good balcony outside.
The skybus , free for the guests , it is available to/from the gondola in 10 mins.
Food: probably the best value for the money here. Really good and tasty both local Valtellina food and standard fish or meat plates.
We asked almost every night a bis (one more) for the pasta and the staff was very kind to satisfy our stomach. I recommend the Pizzoccheri ,we eat 4 plates one night!
Wine , as always , is expensive but good the local one ( 15/ 25€ a bottle of Sassella o Inferno).
Breakfast sufficient but compared to last year with something missing .
Location: 10 mins walk from the main city road via Roma but just in front of the Termal Baths of Bormio ( a must to try also for chlldren . Nice if it is snowing outside with the body in a 38° water pool and snowflakes on my head!) bring your own swimsuit . 2 hrs 14€.
IN case there is also a small playground when children are back from skiing if not tired enough.
Staff: present in the dining room but not caring enough the customers, especially the old Maitre need a sparkle to be more reactive. The aperitif or the digestif , which normally it is a way to increase the revenues for the Hotel , is not pushed enough . Only the young barman was really helpful and friendly . This especially compared with other Hotels.
In conclusion go for Pizzoccheri every night , go to ski and visit the main road and the Bormio Bath
ask for fondovalle room with the mountain view
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.