We've been living near Bardolino for 4 months and have been to Da Memo 3 times, the latest being last night.
On the first occasion, about 6 weeks ago, we were really happy to have found a nice little restaurant with pretty decent food, and good service. The head waiter was very friendly and when he realised we could speak some Italian, was happy to indulge us rather than always speaking in English.
The second time was just for lunch, and again the food was good. Service was average and quite slow, but for lunch we were not particularly bothered.
Last night we went for dinner, it was busy but we were able to get a table inside. The same head waiter as before was very offhand, it seemed like he was on another planet, and he insisted on speaking English, despite the fact that our Italian is now quite a bit better than his English (which led to some confusion when ordering drinks). He also seemed to be distracted by anything in a skirt, actually leering at young women as they walked past, and at one point when he noticed there were a few ladies standing waiting for the toilet, he actually left the dining room to go and have a chat with them! To make it worse he was probably old enough to be their father!
However, the food was again very nice (bruschetta starter was soggy though, but spaghetti alla vongole and ai frutti di mare were very good). But we didn't get any bread, had to ask more than once for water, and every dish that came out was brought to us first (we were closest to the door), as the waiters had no clue who had ordered what. It just seemed there was a complete lack of organisation.
When we came to pay we told them that the service had not been very good. The response? Sarcasm and defensiveness.
I'm sure they probably thought we were just another touristy couple, but unfortunately they have lost what would have been regular customers.
The food is good though, better than a lot of the restaurants in Bardolino that serve up rubbish to tourists, so if you're not too bothered about service and want a decent meal, then by all means give it a try!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.