To preface my review I would like to say that the visit of my partner and me occurred during low tourist season, made even quieter by exceptionally cold February weather (eliciting complaints from local residents) and few other hotel guests, most of whom seemed briefly passing through Agrigento on business or to spend a day or two visiting the Valley of the Temples. I cannot say what the hotel would be like when busy during good weather and occupied full of tourists with a formal reception also proceeding in the extensive garden area. Furthermore, we spoke conversational Italian and used this even though staff generally spoke adequate English.
All the staff at reception, especially Stefania and Gerlando with whom we had the most contact, were pleasant, cooperative, friendly, helpful and obliging. They were always exceptionally responsive to any need we had for information or other assistance. At both breakfast and dinner in the restaurant, Calogero the head waiter and his staff were pleasant, responsive, prompt and attentive. In all, the level of service we received from the people we dealt with during our stay would have done credit to a five-star hotel.
The hotel is located outside and below the historic center of town, on the way to the Valley of the Temples (Valle dei Templi). You could walk uphill to the center of town but might prefer to take the bus (reception will give you information).
The hotel building is "U" shaped with the two arms pointing towards the Valle dei Templi. The ground-floor lounge area beyond the reception counter (and on the way to the restaurant and garden) is attractive and comfortably appointed.
Running through the middle of floors 1 to 3, inclusive, which have accommodation, is a corridor with rooms on both sides; hence, views vary depending on the floor and location of the room on a particular floor. Many of the rooms face the hotel front-entrance parking area, main road and a hill. Some first floor rooms at the back will look out at greenery in the extensive garden with open- and (mainly) covered-reception areas. Some second floor back rooms might have a partial view of the temples but with most views probably interrupted by trees and other greenery. If you have selected the hotel for a view, the third floor back is best.
The two third-floor rooms at the far end of the arms have the best panorama towards the temples and the sea beyond. Room 326 is probably better than 302, as the latter might have a palm tree interrupting the view. Some side rooms in the arms have a partial view when you stand at the window.
There are two rooms on the fourth floor accessed by a spiral staircase from the third floor (as far as the lift-elevator goes). Back room 402 has a large terrace, with a table and chairs, and a clear view over the Valley of the Temples. Front room 404 opposite has a smaller terrace and faces the hill at the front of the hotel. We did not see inside these rooms. You can get a lovely view for photographs from the third floor roof.
Note that during high season when the hotel hosts social events such as wedding receptions, rooms at the back could be noisy. The free parking on hotel property could become a problem despite lower-level parking accessed by a ramp at the far end of the front parking area. Be aware that someone might park in front of and block the ramp. If this situation occurs, tell someone at reception; they usually know who is the driver of the car or else will find the person.
Our room, 326, was at the end of the left arm. We requested it because it seemed the quietest — being at the end of the corridor, away from the lift-elevator and having the bedroom offset from the door because of a small entrance area. Upon entering, in front was the bathroom and to the left a doorway leading to the bedroom. The bathroom had a shower-bathtub, wash basin, toilet and bidet. The hotel provided shampoo and solid soap. There was a variety of towels. The hot water system worked well.
With a parquet floor, the bedroom was spacious and had an uninterrupted view sweeping across almost the entire length of The Valley of the Temples. Though the window was double-glazed, the seal had been compromised (because of the exceptionally cold weather, condensate appeared within the two glass panes) and it did not fit tightly in the frame.
Though it had a firm mattress, we found comfortable the king-size bed (actually two twins placed together). There was a bedside table (one with a phone) and a table lamp on either side of the bed. Pillows were a bit flat but we used two each. The room had a chair and desk, and a flat-screen TV with a remote control providing access to about 20 channels with two in English, one in French and the rest in Italian; reception varied with the channel selected. Room heating and fan worked well during our stay.
The hotel had free room-Internet available via WiFi. Reception provided a user name and password. The Internet connection worked well; however, after a brief period of inactivity one had to log on again. (Possibly this occurred because the room was farthest from the router, which was in the corridor around the corner.) The room also had a wardrobe with a safe inside; however, the safe was too small to contain a laptop, notebook or netbook computer.
The room door did not stop noise from the corridor (even though it was carpeted), such as people talking, putting their key into the lock of their room, slamming the door and other such sounds of movement. The hotel used the old, traditional system of key-in-lock and leaving one’s key at the reception desk on going out.
The hotel accommodation itself would have rated more highly if the rooms had thick, soundproofed doors so that no noise entered from the outside corridors. The admission of corridor noise from outside a room has been the most common, and most easily avoided and solved, problem of almost every hotel that we have ever stayed at throughout the world. Internal soundproofing between our room and the next was mediocre. For instance, we could hear the neighboring occupant cough and use the television. We turned on the ventilator fan of the air conditioning unit to provide white noise and so slept well throughout our stay.
In the restaurant, the hotel provided an extensive selection of items for a buffet Continental breakfast (available from 7:30 a.m. till 10 a.m.): fresh orange juice and coffee to your preference upon request (also from a machine), prepared juices, cereals, yogurts, fresh and tinned-canned fruits, bacon and scrambled eggs, cheese, ham, salami, mortadella, tomatoes, bread rolls, hard-boiled eggs, a selection of warm pastries, fresh bread-toast, wrapped prepared toast, butter, jams, chocolate-hazelnut spread, honey, wrapped biscuits-cookies, milk, fresh coffee made to your request, tea, sugar and sweeteners, bottled water. Calogero and his staff provided all of this regularly and reliably during our stay. There was enough variety such that we could choose combinations from the selection which allowed us to have different breakfasts each day while also concentrating on the items we particularly liked.
For convenience after a day of sightseeing, we ate at the hotel a few times. The restaurant (7:30 p.m. till 10 p.m.) had a fixed-price, 22-euro menu. This gave you a choice of one item from each of three first courses, second main courses, side dishes and desserts. Drinks cost extra. We found both the food and service satisfactory, though we would have liked the choices varied more frequently.
We also ate once at the restaurant "Trattoria del Templi" across the road and down a bit. Though it had a more extensive menu, ordering a full meal at the Trattoria cost more than the equivalent meal at the hotel restaurant or, for the same price, you would not get as much.
The two third-floor rooms at the far ends of the corridors have the best panorama towards the temple...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.