We arrived on a gloomy wet evening with a seriously failing car having limped through the Gotthard tunnel. We were very pleased to find this hotel close to the motorway. What a find!!! We were warmly welcomed and shown our very comfortable and clean room with its own garage. The hotel owner couldn't have been more helpful on the car front, even calling on a local mechanic to make an initial assessment. They located a local landrover dealer for us and helped us with all of our negotiations. The friendly and helpful staff suggested things for us to do in Lugano and directed us to local buses. They recommended and booked tables for us at two traditional local restaurants. We shall be back when we return to pick up our car.