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“Comfortable, friendly and clean” 4 of 5 stars
Review of Fairfield Inn & Suites Waco North

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Fairfield Inn & Suites Waco North
2.5 of 5 Hotel   |   4257 North IH-35, Lacy Lakeview, TX 76705   |  
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Free Parking
Ranked #2 of 2 hotels in Lacy Lakeview
Kansas City, Missouri
Top Contributor
51 reviews 51 reviews
35 hotel reviews
Reviews in 36 cities Reviews in 36 cities
19 helpful votes 19 helpful votes
“Comfortable, friendly and clean”
4 of 5 stars Reviewed September 28, 2012

I stayed one night on business here. The front desk staff was friendly and the checkin was very efficient. The room was large and very comfortable. It also had one of the larger bathrooms I have seen in a hotel. Parking was ample and access easy. There aren't many choice for food around the hotel though. I will probably stay again next time I'm in town.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldWaco, General Manager at Fairfield Inn & Suites Waco North, responded to this review, October 5, 2012
Thank you for taking the time to write a review on Trip Advisor. I am pleased to hear that you enjoyed your stay at our hotel. I do apologize that there were not many food options near by. I am happy to announce that Jimmy Johns just opened a location next to the hotel. Hopefully the next time you stay, you can try them out.

Again, thank you for taking the time to share your visit. We look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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150 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Austin, Texas
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 24, 2012

I stayed at this hotel with extended family when I was in Waco for a family funeral. The room was not described correctly, as I was told that there was a divider between the two queen beds. In fact, there was a divider between the bedroom and a small sitting area. The room I was given was a recent remodel - turned into a handicapped accessible room, so maybe the front desk wasn't aware of any changes. I did not ask for this kind of room, so I assume there wasn't much else available. Even though I specified that the room was for 4 adults, there were not enough towels or even coffee packs for 4 adults. We picked up extra towels at the front desk and were promised more bedding, but nothing was ever delivered. There were two tvs, but only one remote control. We stayed 2 nights, and the maid service didn't arrive after the first night until after 4 in the afternoon. The carpet was wet between the two beds - kind of yucky. The breakfast bar was nice and the food was hot and plentiful, although the A/C was out in the room and doors had to be opened to help make the room temp tolerable. The beds were comfortable, a redeeming quality!

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldWaco, General Manager at Fairfield Inn & Suites Waco North, responded to this review, September 28, 2012
Thank you for taking the time to write a review on Trip Advisor. I do appreciate your feedback as it will help us better our service. I do want to apologize about the quality of your stay. Our goal as a team at the Fairfield is to make sure that everyone has an enjoyable stay. I do apologize that was not the case. I do want you to know that we are following up on the issues you experience during your stay to make sure it does not happen again. I hope that you are able to stay with us again soon so we can show you our commitment to you as a guest.

Again, thank you for your feedback! Afterall, your concerns are our concerns.

We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 24, 2012

Apparently, all weekend Fairfield breakfast offerings are the same. Boring.

Stay was fine. Staff very helpful and pleasant. . However, be careful when you turn on the TV. Hit menu and you may get a porn channel. Had to get one of the staff to come to the room to get off of that channel . Could not believe this in Waco of all places.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldWaco, General Manager at Fairfield Inn & Suites Waco North, responded to this review, September 28, 2012
Thank you for taking the time to share your experience with Trip Advisor. I do apologize that we were unable to offer a variety of breakfast items during your stay with us. It is our goal to offer a variety to all of our guests. I do apologize for the bad experience with the tv service. I do want you to know that we are following up on both of these issues to make sure this does not happen again. I do apologize that you did experience these issues. I also appreciate your feedback, after all your concerns are our concerns. I hope that you can stay with our property again so that we can show you our commitment to you as a guest.

Again, we do appreciate your feedback as it will help better our service.

We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hewitt, Texas
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 17, 2012

The staff was fantastic. Good location on interstate 35, near Starbucks and only short drive to Downtown Waco attractions. Wal Mart just across the highway for the things you didn't mean to forget. Our company uses this hotel for guests. We stayed there on a fun family night. By far the best in Waco - price and quality. If you are a Marriott Rewards member the make you feel like a valued visitor.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldWaco, General Manager at Fairfield Inn & Suites Waco North, responded to this review, September 21, 2012
Thank you for taking the time to write a review on Trip Advisor. I am pleased to hear that you enjoyed your stay at our location. I am glad that our staff was able to welcome you to our hotel, as it is one of our main goals to meet each guest's expectations. We do appreciate your sharing your good experience and we hope that you stay at our location again.

Again, thank you for writing a review on Trip Advisor and we hope you stay again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 15, 2012 via mobile

Enjoyed our one night stay. Everything was well done and the staff was helpful. Attractive and clean throughout too! The room was quiet and the beds were excellent. The pool and hot tub looked nice. I wished I had brought my swimwear - next time.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldWaco, General Manager at Fairfield Inn & Suites Waco North, responded to this review, September 21, 2012
Thank you for taking the time to write a response on Trip Advisor. We are pleased to hear that you enjoyed your stay. Our goal as a team is to make a good lasting impression with each of our guests. We are glad that we were able to meet that goal with you. We hope that you stay with us again soon.

Again, thank you for sharing your thoughts with Trip Advisor. We look forward to seeing you again soon!
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 10, 2012

I was not impressed with my stay at this Fairfield Inn. When I arrived, I was given a key to a room that did not work. When they activated the key, it turned out to be a room that belonged to someone else. I'm glad no one was in there. Our room had a broken shower rod. The shower curtain would not stayed closed. I reported this to them and nothing was done. Other than that, the rooms were alright. The breakfast was not that impressive either. The hot breakfast consisted of eggs, gravy with sausage pieces, and biscuits. They also had waffles, cereal, and a few pastries. This will not be my first choice in hotels but I would stay there if nothing else was available.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldWaco, General Manager at Fairfield Inn & Suites Waco North, responded to this review, September 14, 2012
Thank you for taking the time to write a review on Trip Advisor. Our goal as a team is to make sure that everyone has an enjoyable stay. I do apologize that was not the case during your stay. I appreciate your feedback as it will help our team improve our service. We hope that you stay with us again so we can provide you with service you are looking for.

Again, thank you for your feedback and we look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisiana, Missouri
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 15, 2012

A friend recommended the Fairfield Inn & Suites (North) in Waco when my daughter began Baylor University. We always stayed here when visiting her and the staff recognized us when we called or walked through the door. Everyone at the front desk over the past few years has been so friendly and helpful. I would highly recommend this hotel for any of your visits to Waco, especially if you have a son or daughter at Baylor!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfieldWaco, General Manager at Fairfield Inn & Suites Waco North, responded to this review, August 17, 2012
Thank you for taking the time to write a review on Trip Advisor. We are pleased to hear that you enjoyed your stay at our hotel. We look forward to having you with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn & Suites Waco North

Address: 4257 North IH-35, Lacy Lakeview, TX 76705
Phone Number:
Location: United States > Texas > Lacy Lakeview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 hotels in Lacy Lakeview
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Waco North 2.5*
Official Description (provided by the hotel):
Welcome to the Fairfield-Inn & Suites Waco-North, a newly-remodeled Waco, Texas-hotel. Whether you're visiting for business/leisure, it will be a pleasure to introduce you to our special-brand of lodging. It all begins with friendly, personal-service and continues with spacious, well-appointed guest-rooms and comforting-amenities. Enjoy a stellar-location that puts the Waco-Regional-Airport, Baylor University, great-restaurants and dozens of Texas-attractions at your fingertips. Experience a great-deal more of Waco for a great-deal-one of our value hotel-specials and packages. ... more   less 
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Also Known As:
Fairfield Inn Waco
Fairfield Waco
Waco Fairfield Inn

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