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“Watch out for the staff at this hotel” 3 of 5 stars
Review of Hampton Inn Waco North

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Hampton Inn Waco North
2.5 of 5 Hotel   |   4259 N. Interstate 35, Lacy Lakeview, TX 76705   |  
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HHonors Weekend 2X Points
Ranked #1 of 2 Hotels in Lacy Lakeview
Waco, United States
1 review
3 helpful votes 3 helpful votes
“Watch out for the staff at this hotel”
3 of 5 stars Reviewed May 14, 2014

Management at this location does not seem to care about the customer. They seem like they are trained to drain all the money they can from you. No recognition of Honors membership, no late check-out allowed, not helpful with discounts...

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonWacoNorth, Manager at Hampton Inn Waco North, responded to this review, June 30, 2014
Thank you so much for taking the time to share about your stay. I would like to personally apologize for your negative experience with our hotel. We will be sure to promptly follow up with the issues you described so that other guests do not have similar experiences. Please know that this is not typical for our hotel, and we would love to have you come stay with us again so we can demonstrate our commitment to your satisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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290 reviews from our community

Traveler rating
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    10
    7
See reviews for
104
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Any
English first
1 review
4 of 5 stars Reviewed May 14, 2014

The hotel it self is nice, at the time we were there they was doing some construction work on the hotel. But this is not our first stay there, so overall it's a nice hotel. I would refer this hotel to friends, and business groups that have business in the Waco area.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonWacoNorth, Manager at Hampton Inn Waco North, responded to this review, June 30, 2014
Thank you for lodging with Hampton Inn Waco North. We appreciate the time you spent writing your thoughts about our hotel. We are pleased to hear that you were happy with your visit to our property.

We hope to have the opportunity to serve you again soon Thank you.
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Dayton, Ohio
1 review
5 of 5 stars Reviewed April 25, 2014

We spent several days last week visiting our daughter who attends Baylor. We stayed at the Hampton Inn North while there and had a wonderful experience. The rooms were clean and roomy, beds very comfortable, and everyone we came in contact with who worked there were very courteous and helpful. In addition to this the breakfast was very good with many choices. An excellent place to stay! We will definitely be staying here the next time we are in Waco.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonWacoNorth, Manager at Hampton Inn Waco North, responded to this review, April 28, 2014
Thank you for lodging with Hampton Inn Waco North. We appreciate the time you spent writing your thoughts about our hotel. We were pleased to hear that you were happy with your visit to our property.

Once again, thank you for staying with Hampton Inn Waco North, and we hope to have the opportunity to serve you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, United States
1 review
5 of 5 stars Reviewed April 17, 2014

we enjoyed our visit and will probably return at another time to stay in this hotel or one of the other ones in another city.If not we will probably stay at another hotel. Now is that enough characters>

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonWacoNorth, Manager at Hampton Inn Waco North, responded to this review, April 28, 2014
We are glad you all had a good time during your stay. Thank you for taking time to share your experience. We hope you stay with us again!
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Plano, United States
1 review
5 of 5 stars Reviewed April 3, 2014

We arrived in Waco at dinner time and found a restaurant conveniently located next to the Hampton Inn we had booked for the night. After dinner check in at the hotel we quick and easy. We had two rooms and both were clean and very comfortable. After a restful night we enjoyed breakfast at the hotel. Before leaving we asked for and received easy to follow directions to the Texas Ranger Hall of Fame which I would also highly recommend.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonWacoNorth, Manager at Hampton Inn Waco North, responded to this review, April 28, 2014
Thank you for taking time to share your experience with us at Hampton Inn Waco North. We are glad you enjoyed your stay and hope you stay with us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 17, 2014

Beautiful quiet room.. No cookies and the pot of tea water was less than pee warm in the lobby. Was told the large groups during the weekend ate all the coolies- Cookies are only supposed to be served Mon- Thurs. The HI we stayed at over the weekend stuck to that rule- they had tons people and no one got weekend cookies. I was offered to have a cup of water heated for me- nice, but not the amenities I expected- Very disappointing. We had a long drive and had been looking forward to that as a reward.

Room Tip: Ask for a room on the West side.
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McKinney, TX, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 14, 2014

I'm seldom disappointed by Hampton and this location once again confirmed that my selection of the brand fits my needs. The front staff at check in were friendly and welcoming, the rooms were quiet and comfortable...and clean!!! The location in Waco satisfied our needs to explore the city. The checkout went smooth and was encouraged to come back...and I will be back. Maybe not to this Hampton specifically, but to any Hampton. Overall a great place to spend some time.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonWacoNorth, Manager at Hampton Inn Waco North, responded to this review, April 28, 2014
Thank you for taking time to share your experience with us at Hampton Inn Waco North. Our staff is pleased to hear that you found us "The Place To Stay" while in Waco, Texas! We hope to serve you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Waco North

Address: 4259 N. Interstate 35, Lacy Lakeview, TX 76705
Phone Number:
Location: United States > Texas > Lacy Lakeview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Lacy Lakeview
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Waco North 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
The Hampton Inn Waco North hotel is located on Interstate 35 three miles north of downtown, and just minutes from the Waco Convention Center, Waco Regional Airport, and Baylor University. All rooms have microwaves and refrigerators. Guests enjoy free hot breakfast daily, free WiFi, and free shuttle to and from the airport (must reserve 24 hours in advance). ... more   less 
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Also Known As:
Hampton Inn Waco
Waco Hampton Inn

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