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“The Chedi vs Shangri La” 4 of 5 stars
Review of The Chedi Muscat – a GHM hotel

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The Chedi Muscat – a GHM hotel
5.0 of 5 Hotel   |   North Ghubra 32, Way No. 3215 | 18th November Street, Muscat 133, Oman   |  
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Ranked #2 of 34 Hotels in Muscat
London, England
Top Contributor
85 reviews 85 reviews
73 hotel reviews
Reviews in 51 cities Reviews in 51 cities
159 helpful votes 159 helpful votes
“The Chedi vs Shangri La”
4 of 5 stars Reviewed September 29, 2006

See seperate review on the Shangri La - I id a split stay :

Cannot understand what the hotel tried to achieve architechtually. It appears to me to be a mix of Japanese and Middle Eastern. The standard room is tiny. Storage facilities are minimal. The bed is low ( Japanese style ) as is the television. The television has about 2/3's of the channels that the Shangri la have. The bathroom had only a shower. Ice is from room service.
Only 2 pools, which of course house a limited number of loungers. Go at a busy time and you'll be stuck.
Beach - again, not the white sand type. More coarse than the Shangri la and lots of stones, including the sea. The sea is very shallow, warm but gave up with the damn stones and swam in the pool. Waiters come around with plastic glass of iced water. Despite the hotel being perhap only 1/2 full or less, this was infrequent.

Breakfast was again, buffet style. I hated the restaurant layout. You order your eggs at your table, a lot of the food is served to you from various ports around the restaurant.
Lobby is pleasant, a mix between bedouin/Ottoman.

Pro's and Con's :

Chedi is not in the ' middle of it all ', Muscat is spread out, but closer to where you want to get to than the Shangri la.
You need to call a taxi from the Chedi to go anywhere the same as you would at the Shangri la.

Staff at the Shangri La were a mixture of Oman's, Phillipino's and Indian sub continent. Extremely friendly and helpful.
Chedi, by and large from the Indian sub continent and not as attentive.

Chedi is NOT a resort hotel. They have a large German clientele, in fact most that were staying whilst I was there were German.
I've read that the Chedi aims for a certain clientele - this may be the case but they still pile their plates as high as a ' average ' traveller at breakfast, so I don't buy any of that.

The photos of the pool appear to be an infinity pool - it's not in the true sense of the word. It does not run into the sea nor filled with sea water.

Muscat is not Dubai or Abu Dhabi. It does have a fairly rich history. However, it's a city that is spread out and ideally you should negotiate a taxi for the day, hire a car or take a tour.

Taxis are a pain. They do not have meters. I enjoy bartering, but not outside of a souq and several times a day.
Rule of thumb. 1 Riyal is approx £1.45, from town to the Shangri La a local would pay about 5 Riyals. Try for the same. 7 would be a true maximum. Whatever you negotiate for a taxi, you will rarely get to pay what a local does.

Gold is cheap in the U.A.E.

Massage : Both hotels offer Massages of varying degrees with prices to match.
Treat yourself if you want, but you can find cheaper outside of the 5 star resorts and remember that ' massage parlours ' in the Gulf are not sub descriptions for another trade as they are in the west, but use your common sense.

If you would like a 2 centre break, i.e. Shangri la and something closer to town, try the Intercontinental and Sheraton. Both are next to each other and the area is lively during the weekend.

A recommendation, more the ambience than food is Kargreen.

This forms my personal opinion and as an airline employee, have travelled extensively. I suspect that someone with an endless budget wouldn't be reading reviews at this site, at the same time, if you've spent £500+ getting here, there's no need to spend another £500 - without being tight and not taking away the ' i'm on holiday ' factor, you can spend wisely ... Hope this helps some folk !

Stayed September 2006
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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English first
Nauru
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
344 helpful votes 344 helpful votes
5 of 5 stars Reviewed September 6, 2006

After staying for six nights at the brand new shagri-la, we finished our trip for a night at the chedi. Having been here before I knew what to expect. The chedi is a truly magnificent place. It is relaxing, cool and so beautifully built.

After having stayed at the new shangri-la at bar-al-jissah of course the location is sort of a setback. Anyone who has been to both places will know what I mean. The beach is nothing special either. The good thing is probably that it is a lot closer to the airport and to take a taxi from here is a lot cheaper than from the shangri-la.

But to come back to the actual hotel itself. This continues to be my favourite hotel in this world. It is so nice here. Although it will not be for everyone. This is a couples hotel and surely not a family hotel with entertainment. Do not come here if you look for that.

Staff attitude is not as friendly as at the shangri-la but still welcoming. Rates off course are steep even for omani standards but I guess the hotel is deliberatly doing this to target a certain market. Love it, will love it more when I come back here again soon. But next time I will do it 50-50; half time at the shangri la al bandar(or al husn if I have a good month) and half time at the chedi because both hotels although completely different are a destination itself.

  • Liked — the gardens,the rooms the atmosphere
  • Disliked — staff attitude is good but could be better
  • Tips/Secrets — stay here
  • Stayed August 2006, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 3, 2006

We stayed at this hotel after reading the reviews. Original choice was Shangri-la...But am so glad we choose The Chedi. The rooms all have King or Queen Bed only No Twins. Buffet Breakfast was great as was the Spa and the Adult only Pool.

  • Stayed August 2006, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed August 3, 2006

Without doubt one of the best hotels I have had the fortune of staying in. A small hotel with an understated and contemporary charm, wirth stunning architecture, with peacful shady gardens, water features and arabic/asian fusion buildings.

Good selection of food across the several outlets serving food from the region and beyond. Location on a reasonable beach, although dont expect tropical white pristine sands (also not ideal for trips into Muscat city as a little far out). Service is top-notch yet non-obtrusive. Price isn't cheap, but still better value than some of the other options in Muscat.

I would reccomend this hotel without hesitation.

  • Liked — Architecture and Design, Service and Attention to Detail
  • Disliked — A little on the expensive side
  • Tips/Secrets — Request an Ocean-facing room
  • Stayed December 2005, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Top Contributor
52 reviews 52 reviews
37 hotel reviews
Reviews in 39 cities Reviews in 39 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed August 1, 2006

We stayed 7 nights here at the end of July this year. We wanted somewhere luxurious, quiet and hot. It certainly ticks all those boxes.
We got a reasonable rate for a Chedi room through ebookers - but didnt take into consideration the additional 17% tax... this is NOT a cheap holiday. You do get a lovely room (absence of balcony not an issue as it really is too hot to sit outside in the evening) though I did miss the bath a bit.
The Restaurant is really excellent - the food is lovely, the staff are great (so many of them!) and the portions are huge (arguably too big). Again, NOT cheap though. By the time we'd eaten in the hotel evey night, had a few treatments in the spa (excellent massage) and had a few dive trips (booked efficiently and quickly thru the concierge) we'd doubled the cost of our accomodation. Drinks are also expensive, (like the rest of the Middle East, we understand) though thankfully they are quite generous with the complimentary bottled water in the rooms.
I would not hesitate in recommending The Chedi. My biggest criticism (hardly a criticism) was - bizarrely - the towels. For an absolutely top-notch hotel, I was astonished at the age and state of the bath towels and beach towels (think they were the same towels). Have definitely had better quality in a $55 a night Best Western! Ditto the beach umbrellas, which were also aged and weathered and in need of replacement. I know it's nit-picking, but when you end up paying that kind of money for a holiday, I think those kind of details count!!
Don't let that put you off going. It's really a very relaxing, get-away from it all holiday.
Finally, a note on the diving in Muscat - my husband can confirm that it was by far the best diving he'd ever experienced - massive manta rays, turtles, eels, etc. It's not deep and I'm not sure about the variety of diving available, but he did two half day dives and he said it was worth every penny.

I've stayed at one of GHM's other hotels - the Datai in Langkawi - about 5 years ago and it was also really amazing.

  • Liked — Location - short transfer. Friendly attentive staff
  • Disliked — price of food and drinks; quality of the towels!!
  • Tips/Secrets — research a bit more; Oman is still quote undeveloped. If you want to go out and about you'll need to have a good idea of what you want to see/where you want to go, bfore you go
  • Stayed July 2006, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yorkshire england
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 6, 2006

we stayed for 12 nights coming home at the end of May. I had seen the chedi in a magazine sometime ago and really wanted to try it.
Definately not dissapointed.
We had a deluxe room inthe Chedi wing which was fantastic the whole desidn of the rooms and hotel is amazing.
Ididnt mind not having a balcony it was so nice to get into the airconditioned rooms you wouldnt want one 40c plus every day and not a cloud in sight.
Isaw the noraml rooms and the villas inside as well, the noraml rooms were again very nice but somewhat smaaler than the deluxe.The villas were big but i dont know if i could justify the difference in price.
THe whole hotel was very well laid out , i found the staff more than friendly especially sen,madin,our room boy and all the guys round the chedi pool.
The restaurant is to die for and the choice exceptional special favourite was the fishcakes at lunch ant the omani rock lobster thai style for dinner.
I had read previous reviews and i sometimes wonder where these people who complain come from:-
talk to the staff more and they will definately make your holiday

If you dont like an odd plane flying over which only happened in the morning DONT GO

I challenge anyone to find any real fault with the Chedi and if you do you must be very picky!

Great holiday Great place will DEFINATELY go again

  • Stayed May 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed June 3, 2006

This must be the most elegant hotel I have ever stayed in and we loved it. Everything is tasteful in neutral colours, but with shapes that display Oman's Arabian heritage. Every view is a vista: of cool water in channels or pools or tumbling out of brimming pots; of clipped green hedges and exotically fragranced flowers, of soft native grasses, of rows of pine trees; of loungers and tables and chairs by swimming pools, in courtyards and on lawns enticing you to lay, sit, lounge... The staff are invariably courteous and attentive and make the place run like a well-oiled machine. Choose from Arabic, Asian, Indian and Mediterranean menus and eat with the kitchens fully in view. I particularly loved watching the pastry chefs. My only complaint was the weather - late May saw temperatures at 40C and above. Otherwise it was perfection for me.

Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Chedi Muscat – a GHM hotel

Address: North Ghubra 32, Way No. 3215 | 18th November Street, Muscat 133, Oman
Location: Oman > Muscat Governorate > Muscat
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Muscat
#2 Luxury Hotel in Muscat
#2 On the Beach Hotel in Muscat
#2 Romantic Hotel in Muscat
#3 Family Hotel in Muscat
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Chedi Muscat – a GHM hotel 5*
Number of rooms: 158
Official Description (provided by the hotel):
Occupying a prime beachfront location, this exclusive 21-acres 5 star beach resort is located 20 minutes north of old Muscat, the capital of The Sultanate of Oman, at Al Ghubra. The Chedi Muscat is ideally located for business and leisure travelers alike as the main tourist attractions, the financial centre and Muscat International Airport are only a 15 minutes drive away.The Chedi Muscat, a member of “The Leading Hotels of The World” and Oman’s first contemporary hotel, opened its doors in 2003. The resort offers understated elegance and a perfect mix of Omani architecture and a profound Asian Zen-style. The minimalist lines of the low-rise buildings are accentuated by gardens of symmetrical simplicity, with lines of manicured hedges and ordered pools of water, creating an implacable Zen calm. All 158 rooms have breathtaking views across the gardens and ponds, mountains and the Gulf of Oman. As well as a 370m private beach, The Chedi Muscat offers guests a choice of three pools: the adults-only infinity Chedi Pool, surrounded by cabanas and with a superb seafront location and the recently opened 103-metre outdoor pool The Long Pool, and the family friendly Serai Pool, with its black mosaics and elegant canopy plus 2 flood lit tennis courts. ... more   less 
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Also Known As:
The Chedi Muscat Hotel Muscat Governorate
The Chedi Hotel Muscat
Chedi Oman
Chedi Hotel Oman
Chedi Hotel Muscat
Chedi Muscat Oman

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