As our conference was in here so we had to book this property. Its surely Pricey hotel but the location and the property is good. Its approx. 30-40 min away from the airport. Its on one of the famous beaches - Qurum. Taxi to hotel is OM10 but on the way back hotel can arranged at OM8.
Hotel has free shuttle bus to Souq, Grand Mall and Mosque on fix timings.. Surely recommend to take them. Concierge are helpful and efficient, our tour was arranged in no time.
Hotel also offer free wifi in the resorts incl. rooms but the connection is slow and keep cutting all the time.
Rooms need renovation esp the bathrooms. We paid OMR111 per night with breakfast. Check in/out was done my Rahul (hope name is right..indian guy) very efficient and quick. He had answers for all our questions and he did know his sorry and thank you etc cause we checked in after mid night and twin room wasn't available and we were given single room but he arranged for extra bed right away in the room and he guaranteed us that we will shifted to twin room next day which was done.
Breakfast is surely recommended as they have wide spread. We tried all their outlets in 5 days stay and all were good beside Come Prima Italian. The service was very slow and no staff to take orders. Staff of the Restaurant if I'm not mistaken her name was Kalpana was giving us stares like we were aliens as we didn't do reservation. We were hotel guests and I didn't think we need to prebook as it was normal dinner for us as we didn't wanted room service. We were not underdress for the restaurant dinning but don't know we (my fren and me) both got the vibes as she didn't wanted to give us the table despite of having many tables empty but we managed to get the table and the service was very slow.
We tried Lounge and the Pool bar and both was nice and quick. I think hotel is surely short of staff in restaurants as we felt we had to wait for long time in lounge too, to order and for other things.
The minus point of all the hotels in Middle east, if their housekeeping is Indian, that they don't know how to wait, they expect us to fly and open the room in 1 bell. They will ring 1 bell and then not a pause of 2-3 second and then 2,3 and on on within 1 min. They don't even allow a gap which is some time very irritating. I had this same experience in Crown Plaza Bahrain too.. Management need to give training on this.
Overall its nice property. Just renovation/upgrade is required for rooms and bathrooms are surely outdated, if we get chance to visit Muscat again then will surely stay with them , if the prices are bit low too.
- Official Description (provided by the hotel):
- The Crowne Plaza Muscat is magnificently nestled at the tip of Qurum Beach with breathtaking panoramic views of the Gulf of Oman. The Crowne Plaza Muscat is ideally located a short 5 minute drive from the shopping area of Qurum, 15 minute drive from Muttrah Souk, 20 minute drive from Seeb International airport, and a 10 minute drive from the government and diplomatic districts. Set in 10 acres of lush landscaped gardens within the prestigious 'Qurum Heights' area of Muscat, the Crowne Plaza Muscat's leisure facilities offer you the ideal mix of relaxation and workout after a busy day at the office. The facilities include floodlit tennis courts, swimming pool, children's pool, squash courts, a fully equipped fitness centre and a private beach. The Crowne Plaza Muscat offers 200 elegantly appointed rooms ideal for both corporate and leisure guests. Choices of dining experiences are available in the hotels restaurants. Tropicana offering International selections for breakfast, lunch and dinner, Shiraz the only authentic Persian restaurant in Oman and Come Prima with pure Italian delights. Each offers outdoor dining options. ... more less
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- Also Known As:
- Crowne Plaza Muscat Hotel Muscat
- Muscat Crowne Plaza