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“Good View, In need of refurb!” 3 of 5 stars
Review of Crowne Plaza Muscat

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Crowne Plaza Muscat
4.0 of 5 Hotel   |   Qurum Heights | Po. Box 1455, Muscat 112, Oman   |  
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Ranked #3 of 34 Hotels in Muscat
Kettering, Northants.
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Good View, In need of refurb!”
3 of 5 stars Reviewed November 30, 2012

Love the location The hotel sits with a commanding overwatch position with good views looking over ther Gulf of Oman. Staff and food were great with a good variety of eating venues.
However, the rooms are now looking dated and a tad shabby with the bathrooms looking well used and discoloured.

Room Tip: Make sure you ask for the rooms over looking the sea as the alternative is the carpark and road view...
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  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, December 22, 2012
Dear Alan,
Many thanks for your comments. I have shared your review with the management team for careful consideration. I am pleased that you had an overall good stay with us and hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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712 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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Doha, Qatar
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 26, 2012

THe Hotel is situated at a very nice spot, overlooking the gulf of Oman. Staff was very friendly and helpful, breakfast delicious with a wide variety, even pork salami and ham. The rooms definitely need refurbishment, old bathroom, not that clean with hair on the bathtube and on the toilet...
Air condition was quiet but a very bad air, little moldy filled the room, same occured in my colleagues room. OK for a short business trip, vacation...better not!

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, December 22, 2012
Thank you for posting your comments on Trip Advisor. I have passed on your comments to the relevant departments for their review. I am however glad you had an overall good stay with and got to enjoy our wonderful breakfast and great views we have on offer.
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Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 26, 2012

We had booked what is essentially a Business Hotel for the first part of our holiday in Oman. What a gem! The room was a good size - overlooking the bay and the pool area. The bed was enormous although a little too firm but the stay was completely made by the staff who were so helpful and friendly. I would recommend a stay here as the location is away from the hurly burly of many of the other more centrally located hotels. Even though we were out and about for much of the time the hotel had a wonderfully relaxed atmosphere and the choice of food in the various restaurants was pretty impressive. Eating dinner on in the gardens overlooking the bay was special.

We will definetely return to this hotel.

Room Tip: Ask for a Sea View room - the view is fabulous and you can just people watch - especially the locals...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, December 22, 2012
Dear Liz,
Many thanks for your kind comments and taking the time to post your review. I am glad that you had a good stay with us and certainly hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester, United Kingdom
Top Contributor
69 reviews 69 reviews
19 hotel reviews
Reviews in 37 cities Reviews in 37 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 25, 2012

I did not stay at the hotel as i was staying with friends in Muscat however we spent each day at the hotel pool and the beach. The service was fantastic and the food good. The cocktails were good too. The beach was fantastic at low tide as you are able to walk for ages in warm shallow waters and see plenty of fish

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, November 27, 2012
Dear Louis,
Many thanks for your review on Trip Advisor. I am glad that you were able to spend your days with us and that you enjoyed your time. I hope that you will visit again soon and perhaps also stay with us the next time.
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Salisbury, United Kingdom
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 25, 2012

this hotel is fantastic, our sea view room was clean and cool and had everything we needed. A short walk down to a small private beach, where a swim in the warm clear blue sea is perfect. The pool is wonderful, the hotel grounds and gardens are clean, well maintained and to sit having lunch over looking the ocean surrounded by palm trees was a treat.The breakfast buffet is outstanding, dinner options good. would stay again.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, November 27, 2012
Dear Kor,
Many thanks for your wonderful comments. I am delighted that you had a great stay with us and enjoyed our restaurants while taking in the surrounding views. I hope that we will be able to welcome you back to Muscat in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2012

Stayed here with my family in Easter time. Nice hotel on top of a rock with a good view. Nice secluded beach so I didnt feel out of place wondering around in a bikini. Rooms are a little outdated and could do with a revamp, but overall a good time. Absolutely boiling (37degrees celius) most days so i would seek relief in the freezing air conditioned gym where there is unlimited free supply of cold water.

Overall a good time! Nice to have dinner on the terrace looking over the pool and sea.

  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, November 27, 2012
Many thanks for taking the time to post your review. I am glad that you had a good stay with us and we hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 21, 2012

We stayed at this hotel during El Adha Feast break (October 2012). We arrived there after a long drive from Riyadh and it was worth it. The hotel is built on a sea cliff next to a quiet residential area and overlooks sea bay with a Cornish strip great location for having a realxed walk at any time (day or night). Food at the main restaurant is outstanding for its quality. They feature two special buffets over the week-ends, the butcher buffet and sea food buffet also live jazz band but not on every night. Staff at recepition were very helpful and welcoming. The only problem with the hotel is getting old and needs an interior facelift but still well maintained. Overall, is a great beark to stay away from the hassle and bustle of life.

Room Tip: Pick a room on the sea side and make sure it has a balcony (some don't).
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adam B, Director of Sales at Crowne Plaza Muscat, responded to this review, November 27, 2012
Dear Hany,
Thank you for your kind comments. I am delighted that you had a wonderful stay with us and that you enjoyed the great food on offer in Tropicana our main restaurant. The Butchers Night and Seafood evenings are well received and I am glad that you got to enjoy them during your stay. We certainly look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Muscat

Address: Qurum Heights | Po. Box 1455, Muscat 112, Oman
Phone Number:
Location: Oman > Muscat Governorate > Muscat
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Muscat
#2 Family Hotel in Muscat
#3 Romantic Hotel in Muscat
#3 Luxury Hotel in Muscat
#3 On the Beach Hotel in Muscat
#3 Business Hotel in Muscat
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza Muscat 4*
Number of rooms: 200
Official Description (provided by the hotel):
The Crowne Plaza Muscat is magnificently nestled at the tip of Qurum Beach with breathtaking panoramic views of the Gulf of Oman. The Crowne Plaza Muscat is ideally located a short 5 minute drive from the shopping area of Qurum, 15 minute drive from Muttrah Souk, 20 minute drive from Seeb International airport, and a 10 minute drive from the government and diplomatic districts. Set in 10 acres of lush landscaped gardens within the prestigious 'Qurum Heights' area of Muscat, the Crowne Plaza Muscat's leisure facilities offer you the ideal mix of relaxation and workout after a busy day at the office. The facilities include floodlit tennis courts, swimming pool, children's pool, squash courts, a fully equipped fitness centre and a private beach. The Crowne Plaza Muscat offers 200 elegantly appointed rooms ideal for both corporate and leisure guests. Choices of dining experiences are available in the hotels restaurants. Tropicana offering International selections for breakfast, lunch and dinner, Shiraz the only authentic Persian restaurant in Oman and Come Prima with pure Italian delights. Each offers outdoor dining options. ... more   less 
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Also Known As:
Crowne Plaza Muscat Hotel Muscat
Muscat Crowne Plaza

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