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“Good place to stay in Muscat” 4 of 5 stars
Review of City Seasons Hotel Muscat

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City Seasons Hotel Muscat
4.0 of 5 Hotel   |   Al Sultan Qaboos Street, Muscat, Oman   |  
Hotel amenities
Ranked #12 of 39 Hotels in Muscat
Llandysul, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“Good place to stay in Muscat”
4 of 5 stars Reviewed November 24, 2012

We used this hotel as our starting point for a tour of Oman. It was clean comfortable, had a nice rooftop pool and a well equipped gym. Breakfast was fine, and there are a good selection of cheap restaurants within easy walking distance.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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222 reviews from our community

Traveler rating
    47
    95
    61
    14
    5
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18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Muscat, Oman
1 review
3 of 5 stars Reviewed November 16, 2012

I stayed here for two nights in November: 2012. The rooms are nice and clean but in no way match the photos online, the checkin process and overall service in the hotel was quite poor, which started with being informed that our credit cards didn't work and being directed to a ATM to withdraw cash, no wireless in the rooms on the first night and stay away from room 309 it is near the chiller for the hotel and sounded like it could be a nuclear reactor. Overall this is a reasonably well situated hotel, good for a business trip, modern (for Oman) but not for a longer stay. The breakfast was poor. 3 stars certainly no more.

Room Tip: Rooms on the 1st floor seem to be best
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Urayasu, Japan
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 9, 2012

nearer to airport than other famous hotel thefore no trouble for being in jam. you have supermarket to next to the hotel and also Fridays. room is very clean and wide. the speed of wi-fi was slow in my case so it took much time to send files by e-mail. clean-up room service is excellent. in my case when i left room on 8:45 and back 10:30, room had already been cleaned-up. taxi is stand-by in front of the hotel in many case so you don't spend much time to wait for.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
59 reviews 59 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed November 4, 2012

Stayed here for 6 months earlier in the year.

The rooms are spacious, its fairly priced and the staff are friendly and helpful so by and large I enjoyed the stay.

Its let down by the food. For the duration of the stay there was just the one restaurant and it did not measure up to the standards that the hotel otherwise aspired to. I think they have opened a separate Lebanese restaurant now so maybe matters have improved but avoid the main restaurant unless there has been a change of chef

Stayed June 2012, traveled on business
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Driffield
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 28, 2012

Was booked in for 5 nights but left after one - luckily the Radisson had space. Check-in was friendly and impeccable, porter was courteous in the extreme - but my problems started with the room. It was too dark to read or work in. Then, the room service - very limited choice and couldn't find the wine list. When I asked I was told it was not available. Alcohol is not banned in Oman, but this place is owned by a conservative sheikh from Al Ain with other ideas. Why on earth stay here ? No view, no atmosphere but really friendly and helpful staff at least some of whom do not agree with the food and drink policy. NEVER AGAIN !

Room Tip: Stay in another hotel
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  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arnhem, The Netherlands
Senior Contributor
42 reviews 42 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 26, 2012

City Seasons would be a perfect business hotel. It's all there: free internet, free breakfast, friendly staff, large rooms, complete bathrooms... there are a few minor issues. The internet (wifi or cable as you prefer) is free but it is so slow that my laptop nearly died of boredom. Data drips in and it's best to have a bath while the email is being downloaded. Then there is the airco. The airco has the regular controls, but in real life it has two options: slightly too warm, or freezing cold. There is nothing in between. There are comments on noise level and soundproof rooms; I did not notice any noise at all, not from the street (my room was first floor) and not from the neighbours (not sure if I had any by the way).
Breakfast is nice, very nice. Special bonus for the coffee bar next to the lobby. They serve what I consider to be the best espresso in Muscat.
Ah yes, taxis drive all the way up to the front door. Fainthearted travelers should consider to tell the driver to stop in the street. The twisty narrow passage to the front door will allow only the smallest taxis to pass, with millimeters to spare.
Summarised: if the hotel fixes the internet and the airco then I would definitely rate it excellent. As it is, I'd say it's good value for money.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Arab Emirates
Top Contributor
237 reviews 237 reviews
85 hotel reviews
Reviews in 80 cities Reviews in 80 cities
540 helpful votes 540 helpful votes
5 of 5 stars Reviewed October 25, 2012

I usually stay at the Park Inn in Muscat but because that was full on my last visit, I tried the City Seasons at the suggestion of a friend.

I had never heard of this hotel before and was pleasantly surprised. The staff were very courteous, the room large, good food, convenient location and altogether a most enjoyable stay.

I come frequently to Muscat and I will certainly be patronising the City Seasons for my future visits.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Seasons Hotel Muscat

Address: Al Sultan Qaboos Street, Muscat, Oman
Location: Oman > Muscat Governorate > Muscat
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 39 Hotels in Muscat
Price Range (Based on Average Rates): $$
Hotel Class:4 star — City Seasons Hotel Muscat 4*
Number of rooms: 269
Official Description (provided by the hotel):
City Seasons Hotel Muscat redefines the business hotel category in Muscat, combining unparalleled luxury with contemporary elegance and efficiency. Located on Al Sultan Qaboos Street, City Seasons Hotel Muscat is situated in the heart of the City's Diplomatic area and commercial business district and is a growing landmark of the region's corporate achievement. City Seasons Muscat Hotel is situated 15 minutes drive away from Muscat International Airport, and is in the heart of the city ' s thriving business district. As well as being set in amongst the Diplomatic area of Muscat, the hotel has a number of shopping and leisure facilities. City Seasons Muscat offers three diverse restaurants that ensure local diners as well as in-house guests have a choice of options for lunch and dinner. ... more   less 
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