My boyfriend and I went to ShangriLa, Al Husn in October 2009.
Before booking, it was difficult to identify in which Shangri-La hotels to stay. There are 3 hotels (like a mini chain): 1) Al Husn, top class, 6*, no kids allowed at the beach, more focused on couple. You have access to Al Bandar and Al Waha but the guests of both hotels don’t have access to Al Husn 2) Al Bandar, is a 5*, but a bit more popular, good ambiance at night at the Shisha corner 3) Al Waha, more focused for families with swimming pool infrastructures for kids.
Transfer : no need to arrange a car pick up from the hotel, it is too expensive... When you go out of the airport, you will find a counter (white hut) where you pay in advance the trip. It’s much more cheaper. And it’s safe. It takes you about 25 minutes to go to the hotel (forgot the exact price, but should be around USD 60).
The room was clean and nice, however a bit small to my opinion.
The beach is amazing, with a great service. People working at the beach are really helpfull, they distribute a little fridge with lipstick, fresh water and soda (free). They serve fresh towels and fruits during the day. The see is very hot. During the week, it could be annoying because little boats are passing in front of you... I don’t know if the hotel extension constructions are over but the workers on flank of the hill and the machines were quite laud back in October 09... The swimming pool is really nice too.
The quality level of the food is average. They try to cook food on a sophisticated way but I think they should focus on what they know, like local food. The Italian, The Moroccan and Seafood restaurants are really average and expensive. I strongly suggest that you go to the Lebanese buffet, at the Al Bandar. A lot of choice and good quality.
After diner, you can have desert/tea/coffee at the Shisha corner, there is usually live local music. The disco is very smoky and fully packed of young crowed.
The breakfast is nice with plenty of choices and the staff really tries to be helpful by being behind your back to make sure you don’t miss anything.
The service at the reception is quite bad. When we checked-in, we were not satisfied with the room as we booked a sea view room and we got a swimming pool view. The employee showed us an other room which was not good until a third one. We asked for the Manager but he wasn’t at the hotel at this moment. He was supposed to call us back the next day. But nobody called us during 10 days. The day we left, the moment we were about to take the taxi to leave, the Manager came saying that he was aware that we were not that satisfied with the room but he was on vacation and he added that he hoped to see us again next time..... ridiculous... and totally useless.....
On top of it, we checked-out during the night, around 2am, the day we were leaving and later during that day, in the evening, the reception realized that they forgot to charge us one night so we had to go back to pay the missing night...
It’s not a big deal, but this should not happen in a 6* hotel....
In conclusion, the beach and the shisha corner are really nice, the food and the reception are so so... (again, for a 6* hotel).
Oman is a beautiful country, Omanis are charming people. We visited the Mosque. The bazar is not that amazing, especially if you have been to Istanbul or Marrakech before.. Shopping is not incredible, especially if you have been to Bahrain or Qatar before...
We will probably go back one day to Oman and we will visit the inside of the country and maybe try the Chedi.. Hovewer, we had very good and relaxing vacation. We have booked through the Shangri-La Internet site, which I recommand as it’s much more cheaper than booking through a travel agency. Also, they have special packages, like you book 4 nights and they offer 1 or you book 6 nights and they offer 2..
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.