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“Great location and standard” 5 of 5 stars
Review of Brook Mollington Banastre Hotel & Spa

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Brook Mollington Banastre Hotel & Spa
4.0 of 5 Hotel   |   Parkgate Road, Mollington, Chester CH1 6NN, England   |  
Hotel amenities
Ranked #2 of 2 Hotels in Mollington
Stockport
1 review
“Great location and standard”
5 of 5 stars Reviewed October 23, 2013

The Mollington Banastre Hotel was perfectly located to miss the busy Chester centre (especially when the races are on) with good standard on the bedrooms, nice bar area, perfect english breakfast, lots of available car parking and beautiful views. We will definitely be staying again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fintan G, General Manager at Brook Mollington Banastre Hotel & Spa, responded to this review, November 20, 2013
Dear Bob

Thank you for your recent review and we are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.

Kind regards

Fintan Gavin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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741 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Vancouver, Canada
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 22, 2013

I had spent a night in this hotel in Chester. Though it is a 4 stars hotel, everything are good. It is located in a very quiet environment. Reception staff are nice and polite. Breakfast is good. The rooms are spacious, tidy and clean. The most added-value is that you can use WiFi inside the room without additional charge.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fintan G, General Manager at Brook Mollington Banastre Hotel & Spa, responded to this review, November 20, 2013
Dear Steve

Thank you for your recent review and we are delighted you enjoyed your stay with us and had hope you are able to visit us again when you come over from Canada.

Kind regards

Fintan Gavin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 20, 2013

we stayed here for the night for our anniversary. we had a quiet room at the end of the hotel. it had a 4 poster bed, loads of room and the bathroom was huge. We had a bottle of champagne in the room and a bunch of flowers.
in the evening we had a meal in the restaurant which was ok. we sat in the bar which was fresh and modern.
the hotel is lovely on the ground floor but when you get to the 1st floor it looks like its half way through been done up

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fintan G, General Manager at Brook Mollington Banastre Hotel & Spa, responded to this review, November 20, 2013
Dear Guest

Thank you for your recent review and we are delighted that you enjoyed your stay with us. You will be pleased to hear that we have recently implemented a carpet replacement and painting program.

I am glad that you enjoyed your anniversary break and we look forward to seeing you again in the future.

Kind regards

Fintan Gavin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 20, 2013

Had to stay here as a matter of urgency, Sat 19th Oct '13 and most hotels in Chester were full. Whilst the entrance and public areas are nice and well presented behind the facade is a different matter. Going round the corner on the stairs I was confronted with a set of doors that looked as if they came out of a skip, bashed, chipped and grubby. The decor in the corridors wasn't much better, dark stained wood and very jaded. The bed was clean and comfortable, and the en suite nice and clean, but the room. One bedside light didn't work, the provided kettle had to be jiggled about to get it to work and stay on and the furniture was in desperate need of replacement. Fortunately I didn't need to phone reception because the bedside phone was so grubby yuo'd want to don rubber gloves before you touched it.
The buffet breakfast was fine, but nothing special.
I paid £127.50. £120 for the room and £7.50 for breakfast. £7.50 for breakfast is OK and par for the course, but the room was grossly overpriced. not worth more than £70 in its current state.
I can't comment on the Spa as I didn't use it, only staying one night.

Room Tip: Go somewhere else
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  • Stayed October 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackburn, Lancs
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 18, 2013

We were greeted by very helpful friendly staff and found all the staff the same. We had a wonderful restful break and some superb meals. As other reviews say perhaps the hotel could do with some decoration, this did not take away from the quality and value of our break. We used the pool and can only say the leisure facilities were second to none. The owner was on site and made it his way to speak to all the guests - a very good customer relationship. Thanks to all at the Brook Mollington we can recommend you highly.

Room Tip: We were at the back of the hotel which was very quiet and overlooked the garden area. Room 36.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
2 of 5 stars Reviewed October 16, 2013

The good:
Staff were all really helpful, friendly and efficient.
The pool was reasonable.
Free bottled water in room (a small thing, but still nice).

The bad:
Hotel is very shabby. Wouldn't mind too much if it was just in need of a lick of paint, but it extended to the bed being broken; the heating in the bedroom not working, whilst the towel rail in the bathroom couldn't be turned off (and it was hot enough to burn!);
Overall hotel seemed quite dirty.
Lots of other small annoyances (only 1 bedside light, dripping taps; sink not draining; small double bed not queen- or king-size, no plug socket for in-room kettle, hotel info folder broken and missing most info) that individually feel like whining, but overall add up to a very poor impression.

The terrible:
The food! Breakfast was really below average, but the evening meal was appalling and one of us ended up with food poisoning to boot. Crockery and cutlery was often not clean.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mollington hotels

Wirral
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 15, 2013

We stayed at Mollington Banastre for my birthday. We were welcomed at reception by friendly staff and directed to our room. The room was large and very nice although the furniture and decoration were quite tired/shabby and in need of updating. Everything was clean and the super king bed was very comfy. We were so toasty overnight we had to open a window. The view of the gardens was lovely and we saw lots of bunny rabbits hopping about. We had drinks in the bar. We were a little disappointed with the drinks options as the hotel describes a 'cocktail' bar in its welcome book but actually only has 3 cocktails which are quite boring. There were also a group of 5 children who were very cute but were throwing board game peices around, shouting and playing/bashing the piano. In my opinion this area should be for adults only as it serves alcohol and there are other areas children could use. Also the piano could be locked to prevent the annoying noise as we were trying to enjoy our drinks. We had a lovely 3 course meal in the restaurant. The portions were huge. A previous review said the food is like chain pub food. We thought it was really nice and the options were quite varied and interesting. We would recommend the food there. Overall if the room was updated and the kids were moved away from the relaxing bar area it would have been a perfect stay. Thank you

Stayed October 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Brook Mollington Banastre Hotel & Spa

Address: Parkgate Road, Mollington, Chester CH1 6NN, England
Location: United Kingdom > England > Cheshire > Chester > Mollington
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Mollington
Price Range (Based on Average Rates): $
Hotel Class:4 star — Brook Mollington Banastre Hotel & Spa 4*
Number of rooms: 63
Official Description (provided by the hotel):
This 4-star country-house hotel is in beautiful grounds, a short drive from Chester city centre. For leisure, it has an indoor swimming pool, a sauna, gym, jacuzzi, squash courts and spa. The beauty spa offers a range of relaxing treatments, including mud wraps and massages. Brook Mollington Banastre also has free car parking. Hotel Rooms: 63. ... more   less 
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Also Known As:
Brook Mollington Banastre Hotel Mollington
Brook Mollington Banastre Hotel And Spa
Best Western Chester
Chester Best Western
Brook Mollington Banastre Hotel & Spa Cheshire

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