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“Worst hotel” 1 of 5 stars
Review of Novotel Paris La Defense

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Novotel Paris La Defense
4.0 of 5 Hotel   |   2 Boulevard de Neuilly, 92081 La Defense, France   |  
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Ranked #7 of 38 hotels in La Defense
1 review
“Worst hotel”
1 of 5 stars Reviewed 3 days ago NEW via mobile

The worst hotel .bad services.rude staff especially one named Andrea who claimed that she is the manager and asked us to leave the hotel because we wanted connected room and its not available. Bad area .horrible time ever

  • Stayed August 2014
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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196 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Istanbul, Turkey
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I paid for a family room but they give us a small room. Hotel is located in La defence area. There is a train stain in front of the hotel but do not trust this.Because, as some other stations next to each other, this station was also closed on friday afternoon.I hardly caught my flight

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great value, stayed for 2 nights, 2 adults & 2kids in a family room with view of the Eiffel Tower. Breakfast and dinner great, dinner not over priced, all staff helpful and friendly. Car park next door.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Although the hotel location (in the business district "la Defence") is far from the city center but i did not feel that this an issue for me, the line 2 metro which is few meters from the hotel make your life easy as you can reach the Champs Elysee directly from line 2 without interchange.

The hotel is near from the famous shopping mall "le quatre Temps" which is only one station from the Hotel or you can access it by walk "around 15 min", the room is comfortable with a large queen bed and another sofa bed which can accommodate two children with their parents which is rarely in Paris you can find an hotel accept two children per room due to the size of the rooms specially in the city center.

The staff were quite helpful, few were rude and do not have tolerance to ask them questions or inquire about any piece of info. The negative point during our staying there that the front desk employee were insisted that we will take our breakfast in a different location rather than the main restaurant as we are group in a specific time everyday and if we miss this time we will not able to take our breakfast but this problem solved by her Manager next day after we made a complaint and show her the poor quality of the food provided and the facilities in comparison to what exist in the main restaurant.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ferrel, Leiria, Portugal
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a week here in July and loved it. Great location, just a quick subway ride to everything. The only things the kids missed was no pool! Great free WiFi service in the entire hotel! Arthur in reception was extremely helpful with any questions, but in general all the staff were friendly! 10 min walk to 4 temps shopping center great for lunch. The mall is huge with lots of great shops, however it does close at 8pm. Can see the arc of triumph from the street and we had a great view of the eiffel tower. All in all a great stay, will defn stay here again.

Room Tip: Ask for even number rooms such as 1206 etc to get a view of the Eiffel tower!
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

this hotel located in the la defense part of Paris, La Defense area is SAFE place to stay, 5 minutes to metro station, 20 minutes to 4 temps shopping mall.
hotel lobby is dirty and not organized
there is a Xbox Machine for kids (always crowded), staff are too busy to smile.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Atlanta, Georgia
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

If you have business in la defense, or want to explore Paris via the metro, the novotel is a solid choice as the location is convenient. Nice views of the city if you get a room on the right side. Solid property, no surprises, which is a good thing - clean, functional, not spectacular, but not problematic either, a good value for the price, and a good base for doing all the things that you really care about.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Paris La Defense

Address: 2 Boulevard de Neuilly, 92081 La Defense, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in La Defense
#4 Romantic Hotel in La Defense
#5 Luxury Hotel in La Defense
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Paris La Defense 4*
Official Description (provided by the hotel):
The Novotel Paris La Defense is a 3 star hotel in the business district of La Defense, 50 m from the Metro which takes you to the Champs Elysees and the exclusive retailers of Paris. The hotel offers 280 rooms, a restaurant, a bar and eight conference rooms for meetings and seminars. This hotel is equally suited to a business trip or a holiday in Paris with your partner or family. Our Club Med Gym and the fantastic views over Paris will further enhance your stay. ... more   less 
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Also Known As:
Novotel Paris La Defense Hotel La Defense
Accor Paris La Defense
Paris Novotel
Novotel La Defense

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