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“nice 4 star hotel” 4 of 5 stars
Review of Pullman Paris La Defense

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Pullman Paris La Defense
5.0 of 5 Hotel   |   11 Avenue de l'Arche Courbevoie (Paris la Defense), 92081 La Defense, France   |  
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Ranked #5 of 39 Hotels in La Defense
Newcastle upon Tyne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“nice 4 star hotel”
4 of 5 stars Reviewed December 16, 2012

very nice staff bedrooms were lovely and the bed was huge and so comfortable. Never used the pool or gym was to busy exploring paris. Would def stay there again however drinks in the bar were extortionate but it was a lovely bar with friendly staff.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanLaDefense, Directeur général at Pullman Paris La Defense, responded to this review, February 12, 2013
Dear Ladyvictoriasponge,

We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback.

I will share your comments with our team about your comments about our Guest Rooms and the service provided during your stqy with us.

I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Fréderic Clément
General Manager
Pullman Paris La Défense
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713 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 16, 2012

Stayed one night, arriving late, leaving early.
The room service meal was fine and the room comfortable. I would have liked a bit more light in the room though.

Check out took rather longer than I liked

Stayed December 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review, January 18, 2013
Dear guest,

Thank you for your comment following your stay at Pullman Paris La Défense.

We have noticed that you are quite satisfied about our hotel and the service provided to you. However, there were some points that influenced the quality of your stay, as a gloomy room and long check out procedures. Our objective is to make your stay memorable. Please accept our apologies for the inconvenience.

In order to make your stay more pleasant, or even perfect, we would like to inform you that we offer some solution to avoid the long waiting time for check out like prepayment the day before your departure.
The rooms have been all refurbished and the wish of our designer is to offer cosy atmosphere with subdued lights in a modern room. However, we provide more light on the desk to allow you to work in good conditions.

We hope to see you soon again in our hotel and to make your stay much more pleasant than the previous one.

Frédéric Clément
General Manager
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London, United Kingdom
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
Reviews in 32 cities Reviews in 32 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 1, 2012

I enjoyed staying one night in this hotel on my work trip to Paris as it offered some attentive service, a large comfortable bed, spacious bathroom and soothing calmness during breakfast. A complimentary bottle of red Merlot in a room was a thoughtful addition.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review, December 13, 2012
Dear Mr Ulchiki ,

Thank you so much for your nice comment. We are happy that you had a good experience in our hotel.

We have the impression that you felt like at home during your stay. So, we have reached our objective. Our staff do the best everyday to make our guests satisfied by being attentive, by trying to be creative in the service and by anticipating your needs. Your words are an encouragement for all of them.

Thank you again and we hope to see you soon in YOUR hotel. We will do our best to make your stay as pleasant as the last one.
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Top Contributor
63 reviews 63 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 24, 2012 via mobile

Having suffered a number of the hotels around La Defense this was a pleasant surprise. Easy check in and no queue on check out. Pleasant room good breakfast. Point to note though is to pre book your taxi as it took 15 minutes for one to arrive , there is no rank nearby

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review, December 5, 2012
Dear Guest,

Thank you very much for your nice comment. We appreciate your compliments to our hotel and we are very happy that you enjoyed your stay. We will share your words with our team and we are sure that it will be a good reward for them.
Please note that we are taking all necessary measures to make your experience memorable during your stay in our hotel.

Concerning your comment about taxi, we would like to inform you that during the high traffic periods it can take several minutes for the taxi to come near our hotel. Nevertheless, you have a possibility to book your taxi a day before your departure and in this way you avoid waiting time on your departure.

Thank you again for sharing your experience at Pullman Paris La Défense. We will be very happy to welcome you again in our hotel.
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Top Contributor
302 reviews 302 reviews
45 hotel reviews
Reviews in 82 cities Reviews in 82 cities
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed November 17, 2012

Renovation works are in progress so beware of noise during the day, lack of gym and reduced check-in and breakfast spaces. Another problem is the long wait for taxis.

Having said that wired internet is free (and fast) and the bed is one of the best ever tried.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review, December 5, 2012
Dear Mrs Angelina,


Thank you for sharing your impressions about your stay at Pullman Paris La Défense.

As rightly pointed our hotel is undergoing a full remodel. Nevertheless, be sure that we put all our efforts in order this refurbishment period would not impact your stay. The timetable of works is established in the way to not disturb the comfort and the rest of our guests.

Our reception hall and restaurant are temporarily implemented in cosy areas with a warm atmosphere. We commit ourselves to provide the best meals and service even in that period.

After the renovation you will be able to enjoy all of our services, new design and equipments that will make your stay more pleasant and relaxing.

Regarding your comment about taxis, I would like to inform you that you can book it a day before in order to avoid long waiting period. Sometimes it can take a little moment for taxis to arrive during the high traffic periods.

We are happy that you appreciated the Internet connexion and the Pullman bed. Our objective is to provide you the newest technology and everything you need for your rest.

We are looking forward to welcoming you again in our hotel and we thank you again for your comments.
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Oceanside, California
1 review
5 of 5 stars Reviewed October 30, 2012

Stayed here Oct 2012 and I must say our stay was so relaxing and comfortable. The room was so beautifully decorated and the color was great. The bed ,pillows and sheets was so comfortable that I didn't want to leave the bed. The bathroom was excellent, the toiletries were very nice. The whole rom was clean. The hotel is close to a nice mall with restaurants and food courts, there's money exchange and a big grocery. A safe place also. I would stay at this place again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review, November 2, 2012
Dear Sir,

Thank you very much for your wonderful comments.

I have shared them with all my staff because your satisfaction is the biggest reward for us, as we always strive to provide you the best service.
It is very pleasant that you have enjoyed your stay in our hotel and that you have appreciated our renovated rooms, equipments and the location. Our objective is to make your stay the most relaxing and comfortable.

Thank you again for your nice comment. We would be pleased to welcome you again at Pullman Paris La Défense.

Kind regards,

Frédéric Clément,

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Paris La Defense

Address: 11 Avenue de l'Arche Courbevoie (Paris la Defense), 92081 La Defense, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in La Defense
#5 Business Hotel in La Defense
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Paris La Defense 5*
Number of rooms: 382
Official Description (provided by the hotel):
In the heart of the La Defense business district, opposite the CNIT (Center for New Industries and Technologies) and 10 minutes from the Champs-Elysees, the fully renovated Pullman Paris La Defense is intimate, pure and bright. This upscale hotel offers stylish and spacious rooms, a fitness center, Le Quinte&Sens restaurant with an open kitchen, bar, free WIFI with fiber optic and a private car park. The meeting spaces offer optimum facilities to ensure the success of your seminars and events. ... more   less 
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Also Known As:
Pullman Paris La Defense Hotel La Defense
Accor Paris La Defense

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