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“Recommend” 5 of 5 stars
Review of Pullman Paris La Defense

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Pullman Paris La Defense
5.0 of 5 Hotel   |   11 Avenue de l'Arche Courbevoie (Paris la Defense), 92081 La Defense, France   |  
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Hotel amenities
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-50% for the 2nd night
Ranked #5 of 38 Hotels in La Defense
London, United Kingdom
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
25 helpful votes 25 helpful votes
“Recommend”
5 of 5 stars Reviewed December 1, 2012

I enjoyed staying one night in this hotel on my work trip to Paris as it offered some attentive service, a large comfortable bed, spacious bathroom and soothing calmness during breakfast. A complimentary bottle of red Merlot in a room was a thoughtful addition.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review, December 13, 2012
Dear Mr Ulchiki ,

Thank you so much for your nice comment. We are happy that you had a good experience in our hotel.

We have the impression that you felt like at home during your stay. So, we have reached our objective. Our staff do the best everyday to make our guests satisfied by being attentive, by trying to be creative in the service and by anticipating your needs. Your words are an encouragement for all of them.

Thank you again and we hope to see you soon in YOUR hotel. We will do our best to make your stay as pleasant as the last one.
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634 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Top Contributor
56 reviews 56 reviews
33 hotel reviews
Reviews in 39 cities Reviews in 39 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 24, 2012

Having suffered a number of the hotels around La Defense this was a pleasant surprise. Easy check in and no queue on check out. Pleasant room good breakfast. Point to note though is to pre book your taxi as it took 15 minutes for one to arrive , there is no rank nearby

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review, December 5, 2012
Dear Guest,

Thank you very much for your nice comment. We appreciate your compliments to our hotel and we are very happy that you enjoyed your stay. We will share your words with our team and we are sure that it will be a good reward for them.
Please note that we are taking all necessary measures to make your experience memorable during your stay in our hotel.

Concerning your comment about taxi, we would like to inform you that during the high traffic periods it can take several minutes for the taxi to come near our hotel. Nevertheless, you have a possibility to book your taxi a day before your departure and in this way you avoid waiting time on your departure.

Thank you again for sharing your experience at Pullman Paris La Défense. We will be very happy to welcome you again in our hotel.
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Top Contributor
254 reviews 254 reviews
41 hotel reviews
Reviews in 70 cities Reviews in 70 cities
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed November 17, 2012

Renovation works are in progress so beware of noise during the day, lack of gym and reduced check-in and breakfast spaces. Another problem is the long wait for taxis.

Having said that wired internet is free (and fast) and the bed is one of the best ever tried.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review, December 5, 2012
Dear Mrs Angelina,


Thank you for sharing your impressions about your stay at Pullman Paris La Défense.

As rightly pointed our hotel is undergoing a full remodel. Nevertheless, be sure that we put all our efforts in order this refurbishment period would not impact your stay. The timetable of works is established in the way to not disturb the comfort and the rest of our guests.

Our reception hall and restaurant are temporarily implemented in cosy areas with a warm atmosphere. We commit ourselves to provide the best meals and service even in that period.

After the renovation you will be able to enjoy all of our services, new design and equipments that will make your stay more pleasant and relaxing.

Regarding your comment about taxis, I would like to inform you that you can book it a day before in order to avoid long waiting period. Sometimes it can take a little moment for taxis to arrive during the high traffic periods.

We are happy that you appreciated the Internet connexion and the Pullman bed. Our objective is to provide you the newest technology and everything you need for your rest.

We are looking forward to welcoming you again in our hotel and we thank you again for your comments.
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Oceanside, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2012

Stayed here Oct 2012 and I must say our stay was so relaxing and comfortable. The room was so beautifully decorated and the color was great. The bed ,pillows and sheets was so comfortable that I didn't want to leave the bed. The bathroom was excellent, the toiletries were very nice. The whole rom was clean. The hotel is close to a nice mall with restaurants and food courts, there's money exchange and a big grocery. A safe place also. I would stay at this place again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review, November 2, 2012
Dear Sir,

Thank you very much for your wonderful comments.

I have shared them with all my staff because your satisfaction is the biggest reward for us, as we always strive to provide you the best service.
It is very pleasant that you have enjoyed your stay in our hotel and that you have appreciated our renovated rooms, equipments and the location. Our objective is to make your stay the most relaxing and comfortable.

Thank you again for your nice comment. We would be pleased to welcome you again at Pullman Paris La Défense.

Kind regards,

Frédéric Clément,

General Manager
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München
Top Contributor
186 reviews 186 reviews
67 hotel reviews
Reviews in 73 cities Reviews in 73 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed October 30, 2012

This Pullman is a former Sofitel indeed. Right now it is undergoing a renovation to become more Pullman style. Therefore there is quite some construction noise during day times.
What I like about the Pullman are the Nespresso machines in your room, if you are in a deluxe room. I also find the beds very comfortable and you can have a really quiet sleep there.
The fitness room is also being renovated right now and should be available again in November.
The bar is also in a temp room for the time being.
My best room so far in the hotel was a suite on the top floor which is on the corner of the building.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review, November 2, 2012
Dear Guest

Thank you for your nice comment about our hotel. It is always a pleasure to get positive feedback from our guests.

As rightly pointed, our hotel is undergoing a complete renovation (all rooms, bar and restaurant, lobby, fitness centre). We are sorry if the construction noise disturbed your stay, despite of all our efforts to offer you the best comfort during this refurbishment period (construction timetable has been made to restrict troubles).
On the other hand, we are happy that you had chance to enjoy one of our renovated suites and that you were satisfied about it.

You have also well noted that Pullman hotels offer Nespresso machines in deluxe rooms in order to make your stay very pleasant. Another characteristic point of our hotel is the comfort of our beds that let you relax after a long day.

We thank you again for your compliments and for your loyalty. We would be pleased to welcome you again in our hotel in the near future.

Kind regards,

Frédéric Clément,

General Manager
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The Netherlands
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 23, 2012

This is one of my favorite hotels in Paris which I keep coming back to several times per month as I do a lot of business in Paris in the La Defense area. The rooms are very comfortable and spacious, the restaurant is good and the breakfast very good. The gym is also ok and will probably be even better once they finish the renovation in a couple of weeks. The whole hotel is currently undergoing refurbishing (which does not impact your stay by the way) although it seems to be more of redecorating rather than offering new services. I would say the only two Achilles heals of this hotel are: missing iron+iron board in all rooms (even in the suites) and non-attentive staff in the restaurant once you have placed your order. If they could only solve these two problems it would make a huge difference to the busy business traveler.

Room Tip: There are no bad rooms at this hotel although some "suites" are in fact just one big room...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelPullman, Directeur général at Pullman Paris La Defense, responded to this review, October 26, 2012
Thank you very much for having shared your experience about your stay in our hotel.

We really appreciate your nice comments and we will communicate it with our team. All our staff is very pleased that you have enjoyed your stay at Pullman Paris La Défense and we would like to express our gratefulness for your loyalty.

As rightly pointed our fitness centre is undergoing for full remodel. You will be able to discover and enjoy it in March 2012.

I hope that you have already had the possibility to discover our renovated rooms and suites, as it offer even more comfort and modernity in terms of equipments and design.

On the other hand, we have also noted your negative comments and we thank you for this, as it lets us to improve our services. Concerning the irons, we would like to inform you that iron as well as an iron board can be brought to your room on demand at the front desk. You have also the possibility to use our laundry service. Do not hesitate to ask for the reception staff during your next stay.

Thank you again for your comments and we hope to welcome you promptly at Pullman Paris La Défense.


Kind regards,


Frédéric Clément,

General Manager
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Additional Information about Pullman Paris La Defense

Address: 11 Avenue de l'Arche Courbevoie (Paris la Defense), 92081 La Defense, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > La Defense
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in La Defense
#5 Business Hotel in La Defense
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Paris La Defense 5*
Number of rooms: 382
Official Description (provided by the hotel):
In the heart of the La Defense business district, opposite the CNIT (Center for New Industries and Technologies) and 10 minutes from the Champs-Elysees, the fully renovated Pullman Paris La Defense is intimate, pure and bright. This upscale hotel offers stylish and spacious rooms, a fitness center, Le Quinte&Sens restaurant with an open kitchen, bar, free WIFI with fiber optic and a private car park. The meeting spaces offer optimum facilities to ensure the success of your seminars and events. ... more   less 
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Also Known As:
Pullman Paris La Defense Hotel La Defense
Accor Paris La Defense

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