Being a regular Hilton hotel guest all over the world, I was very disappointed with this hotel. It is located in a good neighbourhood, right next to a main subway station, and built in a spectacular style, the hotel laid out within a giant concrete dome.
However, here come the down sides, which lead to my poor rating:
Coming from the metro station you don't find the hotel entrance. There is no signage, and the entrance is hidden away behind a street bridge. The heating didn't work in our room, and as we found out it didn't work in the hotel at all. My guess is that in order to save cost the heating hadn't been turned on for winter as yet (November!). We finally got a small heater put into our room, and we saw some heaters in front of other rooms. This is not Hilton standard! There was only one glass and one pair of slippers in our room. The hotel obviously caters to business travellers, but not to couples. The bar closes at midnight even on a Saturday. That is when Paris starts to go out. The breakfast buffet closes at 11.00 a. m. However, at 10.30 a. m. most of the food is gone, and not replenished, and what's left is cold. The staff hardly speak English at all. The minibar has no red wine - and we are in France! Overall I cannot recommend this hotel for private travel due to it's poor customer attention.
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- Also Known As:
- Hilton Paris La Defense Hotel La Defense
- Hilton International Paris
- Paris Hilton