4-night stay to celebrate wife's birthday - a tad of trepidation about being in the business area and away from the town, but needn't have worried - the staff were tremendous, warm, welcoming, hospitable and helpful. Mastered the Metro and town was a breeze. We have NEVER slept in a more comfortable bed and 'Housekeeping' were amazing - they kept making the bed with clean sheets (yes, we 'did' the environmental thing ...). The weather was freezing, but the room was welcoming and, exhausted, the bed was Heaven. Forget Agincourt, forget Crecy, the staff have more than made up for that unpleasantness ... and did I mention the bed? A surefire return destination.