We stayed at this hotel for our daughters wedding. We had a two room suite for two nights and it was dirty upon check in. There was coffee already made in the coffee carafe...very old. So we called down to let them know we needed a clean one and some coffee packets to. Meanwhile, there was a penny by the toilet...not ours and hair all over the bathroom floors (there is 2 brs.). The shower in the bedroom had hair in it also. We complained to no avail. We asked for housekeeping the next day and didn't get it as it was time for the housekeepers to go home. I would never stay at this hotel again. I was appauled at how dirty it was. The lobby was clean, the rooms were not. We had a block of them and our relatives were not happy either. We had tuxedo problems and needed to contact the store quickly...no phone book. The elevator is so slow...take the stairs it is 10 times faster, even in high heels.
If I were the manager at this hotel, I would make check lists for the housekeepers so that no task is forgotten...like cleaning the toilet.
That is if they were not all fired. They sure get a "thumbs down" from us.
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- Also Known As:
- Baymont Inn Grand Rapids n/Walker Hotel Grand Rapids
- Grand Rapids Baymont Inn