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Americas Best Value Inn & Suites-Walker/Grand Rapids North
2.0 of 5 Motel   |   777 Three Mile Road, Walker, MI 49544   |  
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Hotel amenities
Ranked #3 of 3 Hotels in Walker
Cadillac, Michigan
1 review
“Meth Lab!”
1 of 5 stars Reviewed 3 days ago NEW

We checked in and found that our room was next to a room that had a warning sticker on the window that it had been used as a meth lab - from OVER A MONTH ago and the hotel still had not cleaned it up. The rooms (we had 2) smelled and the lobby was not overly clean. Did not feel safe there. We turned around and asked for our $$ back and went someplace else.

Room Tip: Don't stay here
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  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike Y, Manager at Americas Best Value Inn & Suites-Walker/Grand Rapids North, responded to this review, 2 days ago
Thank you for your review.We are in the process of cleaning up .Unfortunately bad things can happen at good hotels. Some people feel a sense of anonymity and engage in acts they would never do in their own home.Even the most expensive luxury hotels have to deal with many of the same issuses we do.I wish I had a sensor at my front desk that could tell me during the check-in process which of our guest are good or bad. But I dont and I have learned over the years that you should never judge someone based on their appearance.In fact the man responsible for the fire was very pleasant during check-in and even had a car seat with him. I had no reason to suspect he would later cause damage to our hotel.Most of our guest are very kind well meaning understanding Individuals. We welcome many back again and again We are in the process in cleaning this up and it takes time.This is a family owed business and my family and I take great pride in our hotel and community and will continue to work with the police to increase our security measure. Thank You G.M. Mike
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32 reviews from our community

Traveler rating
    4
    5
    5
    4
    14
See reviews for
7
5
3
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I'm writing this review because this is a great hotel. The staff is super friendly they don't give you attitude when you walk in the office. The rooms are clean the linen is clean it doesn't stink like other hotels. And i can get sleep at night. I recommend this hotel to everyone.

Stayed March 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike Y, Front Office Manager at Americas Best Value Inn & Suites-Walker/Grand Rapids North, responded to this review, 2 days ago
Thank you for your review
We enjoy having you here
From the staff at Americas Best Value inn & Suites
Front Office Manager Sherri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walker, Michigan
1 review
4 of 5 stars Reviewed 3 weeks ago

Long time customer, first review. Greeted at front desk by a very kind and polite young man who was extremly helpful upon checkin. needed a room on 1st floor. Room was clean and smelled nice. great experience. Housekeeping staff was amazing. i would recomend

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike Y, Front Office Manager at Americas Best Value Inn & Suites-Walker/Grand Rapids North, responded to this review, 2 weeks ago
Thank you for your wonderful reveiw .Hope to see you again Front Desk Manager Sherri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

A total, danderous dump!!!
Meth making equipment exloded in one one the rooms this week (week of 2/23/15).

A man was murdered here a couple months ago!

There are other nicer, safe Hotels in the area!!

  • Stayed February 2015, traveled solo
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike Y, Front Office Manager at Americas Best Value Inn & Suites-Walker/Grand Rapids North, responded to this review, 3 weeks ago
Unfortunately, bad things can happen at good hotels. Some people feel a sense of anonymity and engage in acts they would never do in their own homes.Even the most expensive luxury hotels have to deal with many of the same issues we do. I wish I had a sensor at my front desk that could tell me during the check-in process which of our guests are good and which are bad. But I don't and I have learned over the years that you should never judge someone based on their appearance. In fact the man responsible for the fire was very pleasant during the check-in process and even had a car seat in his hand. I had no reason to suspect he would later cause damage to our hotel . Most of our guests are very kind well-meaning , upstanding individuals and we welcome many of them back again and again . This is a family -owned business and my family and I take great pride in our hotel and community and we will continue to work closely with the police to increase our security measures . G.M. Mike
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alma, Michigan
1 review
1 of 5 stars Reviewed February 17, 2015

First of all, let me begin with the room itself; our key card would not work correctly, the heating system was old school and didn't adjust properly, the TV only had about 10 channels and we didn't even have a properly functioning remote, the noise from other guests and the highway was non-stop, the middle of the bed caved in and my 8 year old daughter found 2 glass cups under our bed! Now, onto the REAL issue. . . During our stay, I was awoken at 12:30am to pounding on my door. It wouldn't stop and got louder so I got up to see who/what it was. I looked through the peep hole and saw a gentleman waiting. I said, "Can I help you?" He replied with, "Yeah, I have an appointment at 12:30." Now, a rundown hotel in a not-so-good part of town + an "appointment at 12:30" can only mean one thing! I immediately called the front desk and the man ACTED surprised but not at all concerned, like this was a normal thing. He said WHEN (not if) things like that happen, the guest allowing it is immediately kicked out. He also admitted to me that their cameras didn't reach as far as where my room was but that he couldn't see anyone. I told him I was uncomfortable and felt unsafe with it just being my daughter and I. So, I went down to turn my key in and go to a safer hotel. He assured me the man had left but there's no way he knew that for sure because 1. He never spotted him on camera and 2. He never even asked me what he looked like! My daughter was scared as I woke her up in a frantic hurry to leave. We ended up arriving at a different hotel (Travelodge in Wyoming) at 1:40am! I called the hotel manager the next morning and she immediately told me I would be getting a refund but since I booked through Orbitz, they had to issue it. I contacted Orbitz who contacted the hotel and verified that a refund should be issued. They marked the "reason" as a security risk which I think is very accurate! This is NO WAY to be running a hotel, ESPECIALLY one that has children staying in it! On that note, upon check-in the manager told me she was switching our room and putting us on the "family side" where there's more children vs the "adult side" where it's just adults staying. Not ONCE did we see or even hear another child over there and she probably did that because she knows what happens on the "adult side!" NEVER AGAIN will I stay here and I would NEVER recommend this hotel to anyone!

  • Stayed February 2015, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike Y, Front Office Manager at Americas Best Value Inn & Suites-Walker/Grand Rapids North, responded to this review, 3 weeks ago
Thank you for your review .The matter is being investigated and we hope to have the problem rectified as soon as possible. Thank you once again for bringing this problem to our attention so we could deal with it . Front Desk Manager Sherri
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Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 16, 2015 via mobile

This property is a former Motel 6.There have been Americas Bests that I have stayed at that are very nice and will stay at again. This is not one of them.I can tell it's a former Motel 6 by the way it looks and by the triangle shower in the bathroom. Don't get me wrong, the room was clean but the bed wasn't the best.They need to get flat screen televisions to replace the late 80s early 90s ones they have.

What ticked me off is that just about every motel and hotel I have ever stayed at was willing to make 10 copies of a daily report that I fill out.This one was not.The second thing that ticked me off was no coffee for after dinner. I don't know about anybody else, but when the wind chills are below zero, there is absolutely no excuse for not having hot beverages available.

Once again there are America's Bests that I have stayed at and will stay at again. I am not saying this about the whole chain

Stayed February 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike Y, Front Office Manager at Americas Best Value Inn & Suites-Walker/Grand Rapids North, responded to this review, 2 weeks ago
Thank you for your review. i am sorry for your experience here at the Americas Best Value Inn. All matters have been taking care of. Front Desk Manager Sherri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2015

I had a wonderful time there staff was excellent rooms wear clean every one was so friendly. The motel is in a good place for shopping good side of town . We are from out of town and had been in bad motels before and this was one of the best one,s we stayed at

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike Y, Front Office Manager at Americas Best Value Inn & Suites-Walker/Grand Rapids North, responded to this review, 2 weeks ago
Thank you for your wonderful review. Hope to see you back again..


From Your Friendly Staff Here At Americas Best Value inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Americas Best Value Inn & Suites-Walker/Grand Rapids North

Address: 777 Three Mile Road, Walker, MI 49544
Phone Number:
Location: United States > Michigan > Kent County > Walker
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Walker
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn & Suites-Walker/Grand Rapids North 2*
Number of rooms: 80
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