While a bit of a haul to get to, the island itself is great. There are few places to stay on a small tropical island that isn’t too expensive. With Cocoloco, make sure you understand the tradeoffs that make this place affordable.
Very good snorkeling right off the beach. Unfortunately the weather became too stormy before we had a chance to dive, but the offerings were reasonably priced.
Rooms are very basic which I expected, however, the resort in general is not well maintained. The floor in the dining room literally crumbled under my chair! I almost feel to the floor, and the staff thought nothing of it, didn't try to help or fix the hole, they just left it there.
The food served was average at best. The resort went all out with roast pig and all the trimmings for New years which was a nice touch.
The biggest disappointment was the service. It is hard to rate service that was non-existent. I did not expect good or great service but did expect much better than we received.
The booking agent designated by the resort never provided a travel voucher and never responded to repeated requests for tour costs so I could ensure adequate cash on hand. Information he provided via e-mail was inaccurate.
Upon arrival, we had a nice welcome drink, but the service ended there. We had to ask to get the keys to our room and only received a key to one of the two rooms. Upon asking again for the second key, we found the room not made up for three people.
Food service was incredibly slow, they have a system where you have to preorder food for the next meal, but it does nothing to help get the food served in a timely manner. Food quality was average at best.
Staff was not friendly to our family. Getting any level of service for drinks, etc. was impossible.
All the reviews that rate the resort ‘average’ are all accurate in their representation of the resort.
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- Also Known As:
- Coco Loco Island Hotel Roxas
- Modessa Island Resort Palawan Island, Philippines - Roxas