I entertained clients at British Grand Prix and stayed with them at the De Vere Staverton Park hotel a few years back. So when I had the same requirement I was happy to book with them again despite some of the bad feedback I’d read. Huge mistake.
I booked rooms for thirteen people and the rooms ranged from £174 through to £190 – some single occupancy, others twin/double – so it’s not cheap. When I booked it over the phone I took the time to give each person details and have them allocated to each of the rooms. This way guest can arrive without the host and check into the correct room. This process took around 30 mins. On arrival the hotel had no record of any of it, all rooms booked under one name – sigh.
I’d booked dinner for thirteen at 20:30 and so after a few drinks in the bar we went to the restaurant but were told only a buffet was available?!? I booked this months in advance was never once told that I’d have to queue up with my clients rather than have a proper dinner service.
This is from their web site “We’re fanatical about food at De Vere Venues Staverton Park.” Well the tandoori chicken that I had from the buffet was dry and tasteless – is that fanatical means nowadays? The meal was awful – we complained – the staff apologized, did nothing else and we left.
The men’s toilets just off reception stank so bad of urine it made my eyes water and who thought it was a good idea to put a giant vending machine in the lobby? I asked at the bar for a bottle of water (none in the room) and was told use the vending machine – yeah I always carry 50p’s with me when staying at hotels.
My room was dirty. The bath was dirty on the sides and taps. The floor was dirty and the fixtures and fittings were battered and old. See the photos
The whole experience was an embarrassment to me in front of my clients and considering the bill was well past four figures it was an expensive embarrassment at that.
I’ll never stay at a De Veres hotel again.
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- Also Known As:
- Hotel De Vere Staverton Park
- De Vere Staverton Park Hotel Daventry