In my room was a card inviting me to share my experiences both with trip advisor and the manager. The manager wasn't available, shame really. I thought I would still share with you both my thoughts and thoughts of my collegue, of the staverton park.
I'm going to try and keep this brief so please take a few moments to view my photos of the staverton park. I think you will get the general idea of this shocking hotel.
The only way to discribe the way my collegue and I were spoken to at check in, was appaullling.
The room was something you would expect to find in a very cheap B&B: Old style TV, that obviously didn't work. The hair drying was screwed to the inside of the draw. One plastic cup. Bright orange walls. A rock hard bed complete with a sheet that didn't fit . Couldn't use the towells in fear of catching something. Room was freezing cold, heating switch off, and very poor lighting.
I couldn't quite belive what I saw in the resturant (please refer to photos). The food obviously wasn't eaten. Although we had paid in advance for meals we did not use the resturant again.
Very expensive bar.
No mobile signal within the entire hotel.
The pool is not in the hotel but a short walk away. Recommend you do this walk in daylight. As there is no lighting and you have to walk down a mud bank. I did fall over. All to be told the pool
was closed. Good luck in finding the pool as there is no signage what so ever.
The Manager was unavailable to speak to me. I did get to speak to the Duty manager who promised to call me back with an explanation. I think either he must have forgotten or I was unimportant, as a month has now gone by.
My company did manage to get the director of sales attention. (no doubt due to the amount of business that we put there way) We have been promised a refund, but my hopes are fading. I think its like 'I promise to ring you' Seems to be a theme running here.
My collegue and I have also been offered a nights stay FOC. We will not be using this.
This has to be the worst hotel I have ever stayed in in my life. Never never again.
The Staverton Park obviously do not feel that they currently need the business.
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- Also Known As:
- Hotel De Vere Staverton Park
- De Vere Staverton Park Hotel Daventry