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“fantastic honeymoon” 4 of 5 stars
Review of Smugglers Cove Resort & Spa

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Smugglers Cove Resort & Spa
3.5 of 5 Resort (All-Inclusive)   |   Cap Estates, Cap Estate, St. Lucia   |  
Hotel amenities
Ranked #2 of 2 hotels in Cap Estate
Stoke-on-Trent, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“fantastic honeymoon”
4 of 5 stars Reviewed June 6, 2009

Recently returned from ASC st.lucia. Wot ever problembs ASC had in the past are not there now.We had a fantastic honeymoon the staff couldnt do enough for you,food was great at the restraunts apart from the cove in the evening which could do with more choice. Cafe endis was our favourtie which was adults only ,we had our special honeymoon meal there the staff looked after us so good.The resort is so clean with well maintained gardens.We stayed in deluxe garden view,the bedroom was great with a massive bed but needed the bathroom updating,but you dont go there just to sit in it all day, but haveing said that it was clean. The pool bar became our new home,well shud i say my husbands ha ha.Entertainment at night was a bit dull but if you just want a totally chilled out holiday then this is the place to be..good water sports annd good relaxing beach.We had a fantastic relaxing honeymoon missing it already. P.S. if your honeymooners take copy of wedding certificate and ask for lorna.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (657)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
USA
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 18, 2009

We just returned from our 10 day stay at Smugglers Cove Resort St. Lucia and had a wonderful time. We have never been to St. Lucia and were scheduled to go to Mexico but changed our reservations due to the flu outbreak and they say things happen for a reason, well now I believe it. Last minute change was worth it. We had rain and sun and welcomed both. The staff treated us like Kings and Queens! We are planning our next trip back we enjoyed it so much and our son will be joining us. We did hear some Europeans talk badly about Americans but we just ignored them as it was only a few bad people. The islanders cannot do enough for you....

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheshire
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 7, 2008

Overall I cannot believe this hotel is rated 4*. The accomodation is very poor. We went along with 2 children and feel that we were duped by the brochure. we paid approximately £8000, and this was definitely way too much. We were told the whole hotel had been reburbished, which was totally untrue! The bathrooms were disgusting and were not even 2*. The food was good for breakfast and lunch, but the evening meals were disastrous. The service all day was very poor. They were very short staffed.

Virtually everybody in the hotel was complaining. It was advertised as 5 restaurants and only 3 were in action. Some people had no hot water for 7 days, we had no AC for about 11 days. Overall would never go there again or to any other almond resort. The year before last we went to the Dominican Republic and stayed at the Iberostar chain of hotels they were absolutely amazing!

Regards Taz.

  • Liked — Location
  • Disliked — The accomodation
  • Stayed December 2007, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cap Estate hotels

Sussex
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 7, 2007

We stayed at Smugglers Cove for 10 days at the end of September and had a fantastic time. We'd read the recent reviews on the hotel and were sceptical but decided to see for ourselves. The hotel wasnt full and there were plenty of sunbeds and 4 pools to choose from as well as the beach. The food was great and so was the service in the 4 restaurants. All the staff were pleasant and friendly especially Andy one of the barmen who claimed it was always 'happy hour'. Although the hotel had problems earlier in the year just after they opened there certainly wasnt any sign of this now and my only wish was that we stayed for longer.

  • Liked — SPACIOUS ROOMS
  • Disliked — MOSQUITOES IN THE ROOM
  • Stayed September 2007, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 14, 2007

where do i start, at the time i went there was construction going on, staff were nice. but i had a number of problems with the construction the pool not working
no water in the shower and so on things were just not ready to accomodate guest. in the future i think they should give some thought before accepting guests in an unfinished environment. there could have been hazards

Stayed March 2007
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Smugglers Cove Resort & Spa

Address: Cap Estates, Cap Estate, St. Lucia
Location: Caribbean > St. Lucia > Gros Islet Quarter > Cap Estate
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Cap Estate
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Smugglers Cove Resort & Spa 3.5*
Reservation Options:
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Also Known As:
Smugglers Cove Resort And Spa
Smugglers Cove Hotel Cap Estate
Almond Smugglers Cove Castries
Smugglers Cove Resort & Spa St. Lucia/Cap Estate

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