We stayed for 2 weeks at this resort and would definitely return. I don't understand the negative reviews and am wondering what their expectations are OR whether some are "fake" reviews.
The resort is a little dated, however, it is well maintained and CLEAN. Our room was a good size and the bed comfy. On the first night we noted the a/c wasn't working too well and it was promptly fixed the next day. The TV was a 42" with cable - quite nice for the evenings that we wanted to stay in.
There are 4 swimming pools, one has a water slide and designed for family use. All of the pools were cleaned daily and not over chlorinated. The slide was excellent. Even though we didn't have children we made a stop for a few slides every day.
The resort is situated on a small cove. Beach is a wee bit rocky in places, however, no complaints as it was beautiful, a pleasure to swim in and also cleaned of debris every day as well as throughout the day. All water sports are free and that includes the water skiing. There is a separate area away from the beach, designated for snorkelling. I found it unsuitable for either swim or snorkelling as there was a lot of sea grass and sea urchins and not much else to see.
The staff was welcoming and very friendly. Based upon my travel experience over the years I consider the staff at this resort both attentive and genuine. There are many excellent and hard working people at Smugglers from the wait staff to the beach people. I can’t say enough nor mention everyone. As with every vacation it’s the people that really make the difference and the experience. Thank you Selma, Keitha, Thomas, Nicole, Delbert, Ginny, Vince (aka my brother from another mother), Cynthia - just too many others to say. On our last day many of the staff came by to hug us and say goodbye.
The food was good. Breakfast was a bit repetitive; however, with a little imagination it was easy to change things up. Fresh homemade pastries EVERY day, yogurt, fruit and the basics; eggs, bacon and the like. Its breakfast - what can I say.
The lunch and dinners in the buffet made up for breakfast. Wow, can't say enough....always 4 or 5 salads, fresh fish cooked up different ways (best fried fish I've ever eaten) as well as chicken, beef and lamb - think curried, roasted and every other way you can imagine - one day there was even a suckling pig. Amazing. Always cooked veggies along with some gorgeous local side dishes like Christophine with coconut milk, ground provisions, and okra - just to name a few. For the picky eaters there was always a pasta dish. Also a barbeque of burgers on the beach every day with all the fixings. Again, I don't know what people are complaining about. The restaurants were good and we didn't have a bad meal there either. There was something for everyone no matter your taste or lack thereof.
Got stinking drunk a few times so don't believe the drinks were watered down. Best way to tell is to drink straight shots and they were pretty good!
Lastly, I highly recommend booking your water tour with Gemini Boat Tours - talk to Captain Edmund who can be found on the beach just about EVERY day between 9:00 am and 12:00 noon. Capt. Edmund is a licensed International Captain. You can call him at 758-719-5922 for more info. We had a BLAST with Troy and David who take you out on the boat for the entire day. You can pretty much tailor your tour with them and see different things as there are only 6 persons on the boat.
Loved St. Lucia and its people.....this was a GREAT vacation. I encourage you to ignore the bad reviews and go!
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- Also Known As:
- Smugglers Cove Hotel Cap Estate
- Smugglers Cove Resort And Spa
- Almond Smugglers Cove Castries
- Smugglers Cove Resort & Spa St. Lucia/Cap Estate