Thanks you Smugglers Cove for making this a great winter break for us.
My daughter and I arrived on 20th November for a 10 day break to a warm welcome. We were given wet towels and a refreshing drink after a long day of travel. We are attended to very quickly even though there were quite a lot of people who had arrived at the same time. I know the reviews here are really fixed, but our experience was very good. Yes, some staff are rude and not very friendly, but I would say most are really nice. Chaco, Sheldon and Jiva from the Activity team are brill. They were friendly and warm, always smiling and friendly. Chaco with his beautiful smile and dancing! Sheldon always so lovely and Jiva seems so bubbly!
Food is good on the whole. Staff in the The Cove were always very polite. We didn't really like the Waterfront. Food was not that good and staff a bit rude.
Our room was a short walk to most places, but it was always a pleasant walk. This meant that it was quite and sleep was never a problem!
The resort does need some updates. Room could have been better. Our shower broke, we had a water leak in our room and our TV was not very good, but this didn't spoil this break. The staff attended to these problems very quickly.
The gardens are kept very neat and clean. The room could do with updating really.
There is plenty to do if you don't like sitting around the pool and beach, but book it early.
There are security staff along the beach every day.
Would I go back? YES, definitely. Loved St Lucia, loved the resort. What a beautiful island :)
I would do anything to go back now!
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- Also Known As:
- Smugglers Cove Hotel Cap Estate
- Smugglers Cove Resort And Spa
- Almond Smugglers Cove Castries
- Smugglers Cove Resort & Spa St. Lucia/Cap Estate