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“Ideal caribbean honeymoon resort” 5 of 5 stars
Review of Cap Maison

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Cap Maison
4.5 of 5 Resort (All-Inclusive)   |   Smugglers Cove Dr, Cap Estate, St. Lucia   |  
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Hotel website
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Hotel amenities
Ranked #1 of 2 Hotels in Cap Estate
Certificate of Excellence 2014
Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Ideal caribbean honeymoon resort”
5 of 5 stars Reviewed May 18, 2011

When you are looking for the ideal honeymoon resort, you just found it. This was paradise!!

I'll start by saying we almost stayed at Sandals, but were looking for something a little more intimate for our honeymoon. I just felt from reading the reviews on here about Sandals that it would feel more like a vacation factory than a honeymoon escape. Cap Maison offers a honeymoon package that made the cost very similar, and the resort blows away anything else on the island, including Jade Mountain. We talked to two of the taxi drivers and they were actually the one's saying some of that. "Why would you want to take a shuttle to the beach at Jade Mountain?", "You're not just staying at the best in St Lucia, it's one of the best in the Caribbean". Their words, not ours.

A ride was there to pick us up at the airport and we enjoyed a scenic ride through St Lucia after our flight. The trip through the island was very scenic and included a road-side stop overlooking a beautiful clifftop cove for a beverage (locally brewed Piton beer). We were greeted at the resort with cool towels upon check-in. We were then escorted to our suite for a tour. We selected the Oceanvilla Suite with jacuzzi and got more than we bargained for. Apparently some of the rooms come with a 3rd floor rooftop terrace and we got the "luck of the draw". It offered a stunning view of the entire resort and caribbean.

The entire staff was friendly and attentive. If we needed it, we got it. The only glitch we had was the wired internet (no wireless) did not work in our room immediately, but was fixed by day 3. We stopped by the front desk to book some fun. We wanted to see the island so planned a day-trip and zipling on two of the days. The day-trip was unbelievable. Andrea signed us up for the "honeymooners special" through treasure tours. I thought it was just a discounted deal or something, but was actually a lot more. We rode a sailboat to the town of Soufriere with about 40 or 50 others. When we got there we were then led to a private van with a personal driver and tour guide for the entire trip. The trip also included a volcanic mud bath in mineral hot springs. It definitely was more intimate.

The food and drinks were extremely well done. Our favorite dinners at the Cliff at the Cap were the Tasters menu, when you got small portions of several menu items with each course. You must try the local drink favorite, rum punch. But beware, they can pack a punch.

As far as the honeymoon package at the resort, it includes some wonderful add-ons. We enjoyed the sunset cruise on their yacht one of the first nights. You get a great look from the water back to the island. This is also where we discovered the rum punch. We didn't realize we got free room-service breakfast, but it is also included (including champagne once). We enjoyed it almost every day on our patio, and the local birds are very interested when you are eating in the morning. The rate is cut 25% for honeymooners. We also got a complimentary dinner and I highly recommend the Rock. It is the same food as the Cliff but you get a private deck overlooking the Caribbean for just the two of you.

Overall this place was one that we will never forget. The service was top-notch. When we wanted to go to dinner at Rodney Bay we just called the front desk and they set everything up (including taxi). Most things are charged to your room making it easier to deal with (including excursions, meals and ride to-from airport).

We felt like VIP's on our entire trip, and we are not VIP's. This was an incredible week that we will remember forever.

Tipping is a tough one in St Lucia. About everywhere we went there is a 10% service charge added. This is a tip shared by all employees of the establishment. By the end I figured leaving 5-10% of bill is good since this puts it in the 15-20% range (with service charge). Bring lots of small bills!!!! They do not have change at most places. Bring a lot of 5's and some 1's. I learned early that taxi's and a lot of bars do not have change, which is tough when you've got 20's and higher. Also it makes it easier to tip for room service. The hotel can change your money to Easter Caribbean (their currency) for you, but all places take US money, they just don't have change all the time.

I will warn you that they say the "rainy season" for St Lucia starts in June or July. But I'm not sure how much rain they average there. I'll also say beware the scammers in town. I was taking a picture of the two of us and someone volunteered to take it. We accepted and he then offered us two small carved pieces of wood. Then he wanted money for the "great picture" he just took. Another guy claimed he worked security at our hotel and hoped we would help make a donation so he could get more cricket balls for his son's game. He did not work security. It was not dangerous at all, but beware.

From our experience, if you have decided on St Lucia but you're not sure which resort, quit thinking about it and just take the best!

Room Tip: Room rates drop May 1st
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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RossCS, General Manager at Cap Maison, responded to this review, May 23, 2011
What a lovely review for anyone thinking about a honeymoon in St Lucia and you captured what St Lucia has to offer beautifully!!

Thank you so much for taking the time to write your review ...it is very much appreciated!

Kind regards

Ross

Ross Stevenson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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491 reviews from our community

Traveler rating
    377
    73
    36
    4
    1
See reviews for
59
350
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
philadelphia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 17, 2011

We were very pleased with the food, atmosphere,facility and ambience...Staying at Cap Maison was a real pleasure and the professionalism of the management ie Ross was something other companies should learn from..

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RossCS, General Manager at Cap Maison, responded to this review, May 23, 2011
Thanks very much for writing your review following your stay with us and I was delighted to read that you enjoyed your vacation time spent with us

We hope to welcome you both back in the future

Kind regards

Ross

Ross Stevenson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2011

My wife and I stayed in Cap Maison for 10 days in April and what a place! Fantastic food with an extensive wine list in the hotel restaurant, the Cliff, combined with excellent service, beautiful location and secluded beach with blue waters were all we needed to have an unforgettable holiday and relaxing stay.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RossCS, Manager at Cap Maison, responded to this review, May 23, 2011
Thank you very much for taking he time to write your review and we are delighted that you enjoyed your time spent with us and we look forward to welcoming you both back at some point in the future

Kind regads

Ross

Ross Stevenson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reston, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 10, 2011

My husband and I chose initially chose Cap Maison for its beautiful views, architecture, landscaping, and interior design. It seemed perfect for our vow renewal and honeymoon. We never expected to be completely overwhelmed by the magic of our stay or by the generosity and most gracious spirit of so many there. Heartfelt thanks go to Oliver, Ross, Matthew, and Glenroy for helping make our time at Cap Maison more than a dream come true. (Others were a part as well. I wish I knew all the names.)

The day of the vow renewal was the best day of our lives (so far!). I never found out who placed the many many tealights and flower petals all over our suite on the evening of our vow renewal, but an extra special thank you to that person. My husband later said I was so moved that I was speechless.

You arrive as a guest, and you leave feeling like extended family--deeply cherishing the memory and almost sad that you have to check out. Cap Maison is an elegant resort with an owner, management, and staff who understand customer service and seem to truly enjoy helping their guests create a little magic.

I’m blown away too by the many amenities (lost count of how many pools and decks on the property), the free sailing and kayaking down at beach, and the honor system in the lounge. You pour yourself a drink, and you are trusted to write down your name and room number. There’s a fitness room, computer area, and game area within a few steps of the main entrance. Cap Maison feels more like a delightful, comfortable home than a hotel. I can’t say enough good about the place.

I think the only thing that would have made this resort more perfect would be a view of the Pitons! For that view tho, you’ve got other lovely properties down South.

A return trip is already being planned.

Stayed April 2011, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2011

My wife and I just returned from 5 nights at Cap Maison. It was excellent. I read MANY reviews and made the decision to select Cap Maison due to the continued positive praise of the grounds, quality of the resort, and upscale yet laid back feel described.

They were all correct. We booked a garden view room but they upgraded us to a Junior Suite without even telling us. Our view was fantastic with ample room and very comfortable bed. I noticed many comments about the GM Ross on tripadvisor and true to form we were greeted by him as we checked in and he was a pleasure to talk with at the weekly reception he holds.

The architecture, gardens, and layout were all perfect. There are only two pool areas (aside from the many rooms with private pools), but as the other reviews stated we were never left without a seat or felt crowded. It was a feeling of just right for most all of the stay. The beach area is not huge, but was never crowded. It had great snorkeling with no seaweed or jelly fish and the setting was perfect.

The only negative I would list would be the breakfast service and the dinner bartender. We had a couple of breakfast issues where we did not receive what we ordered, or it took very long. The dinner bartender did not make good drinks and just seemed to not enjoy his job. I don’t like feeling like I am bothering a bartender for a drink. For the price and quality of everything else around him he should be replaced, possibly with the beach bartenders who were great. Again – these are the only negatives I would list and they are mild.

We also enjoyed a couples massage and it was worth every bit they charged and I would list as a must do on day 1 or 2. The front desk arranged a zip line trip in the rainforest and helicopter transfers for us between UVF and SLU. Again – both were well enjoyed and setup flawlessly.

The quality of the food was excellent at the beach bar, room service, and at the one restaurant “Cliff at Cap”. The Cliff overlooks the ocean along with great sunsets and scenery of the rugged coastline from every seat. We saw Mick Jagger at dinner one night which my wife got a kick out of. Everyone respected his privacy and he was not bothered. The pressure was on for the live entertainment that night. Carl Gustave was playing guitar and singing some original as well as cover tunes during Mick's dinner. We really enjoyed the dinner and entertainment.

It was not cheap, but you get what you pay for and I feel like we absolutely did. Looking forward to returning!

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis TN
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2011

Cap Maison may well be one of the best island beach resorts in the Caribbean, with stunning views of the water and surrounding landscape, and service that exceeds expectations. It's expensive, but equally luxurious. Great restaurant and bar, both of which also include exemplary service. The beach is tucked away and remote, which was a plus for us but could be an issue for those less able to tackle the formidable number of stairs leading to it. The whole resort has an unpretentious but very exclusive feel, leaving you with the impression the impressive grounds may just be all yours.

Room Tip: Rooms 16 and 17 connect for a great 2 bedroom
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  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waldorf, Maryland
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 17, 2011

Spacious rooms with great views. Food is very good at the cliff, portions are very small so if your really hungry order double. You can literally loose yourself in relaxtion. We came here to scope out places for our wedding and we have found Cap Maison to be the perfect place.

  • Stayed April 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cap Maison

Address: Smugglers Cove Dr, Cap Estate, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Gros Islet Quarter > Cap Estate
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 Hotels in Cap Estate
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Cap Maison 4.5*
Number of rooms: 49
Official Description (provided by the hotel):
Cap Maison is a new family owned and managed five star boutique resort. Located above a beautiful secluded sandy cove on the north west coast of St Lucia, Cap Maison offers luxury private villa suites, many with private rooftop pools. Facilities include a waterfront fine dining restaurant, spa, fully equipped fitness centre, walk in wine cellar, beach club with chaise lounge service, free non motorised water sports, a hiking and running club, private 46 foot resort boat, club lounge with (computer access) and concessionary golf. ... more   less 
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Also Known As:
Cap Maison Hotel Cap Estate
Cap Maison Gros Islet
Cap Maison Hotel Gros Islet
Cap Maison St. Lucia/Cap Estate

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