Of course, it's a five star property, so it would be fair to say, "it should be impeccable," but that, sadly, is not always the case. A lot of things can compromise a stay in even the most posh hotel but usually it's the people that make or break the experience. At Villa Orselina, the people made our experience...
Starting with our check-in. The reception manager informed us that they had upgraded us to a suite, adding, "a little gift for Christmas," as we were here for the holidays. A tour of the property ended at our suite, where we found a lovely bottle of pro secco and fruit awaiting us. The suite (room 232) was equipped with a full kitchen and dining area, a separate living room, full fantastic bath with jacuzzi and rain shower and the most comfortable bedding - including four different choices of pillows. The wall facing the lake was floor to ceiling sliding glass doors of very high quality - not a sound could be heard when they were closed. But what impressed us most perhaps was the absolutely impeccable cleanliness of every aspect of our room and, in fact, all common areas of the hotel.
The weather was not as accommodating, but we never missed the sun. Instead, we nestled into the hotel for some self-styled wellness. We used the gym together every morning and enjoyed the saunas each afternoon. There is an indoor and outdoor pool - both heated - that we also indulged in. The breakfast buffet is utterly fresh and beautifully arranged, with warm but unobtrusive staff. And our one dinner in the restaurant was both delicious and romantic.
Last year, we had stayed right on the lakeside in Ascona, with all the shops and restaurants within easy walking distance. While we had to drive to Ascona from Vila Orselina, we didn't mind and the funicular to Locarno is just a 2-minute walk.
We emerged from our stay fully rested and relaxed...and vowing to make Villa Orselina our Ticino mainstay..
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