We booked to stay at Trowell Travelodge for two nights, but only stayed one night. We arrived late, after an exhausting drive and just wanted to get to bed. We were allocated our rooms, 113 (family room) and 117 (double). The rooms seemed fine upon entering, if not perhaps a 'little worn around the edges' even to Travelodge standards. The problems arose when we turned back the quilt to get into bed. The really thin sheet revealed lots of which stickers on the mattress and when laying on it we realised what they were - previous temporary fixes to matress springs sticking out! But the white stickers certainly did not cover all the rogue springs as we soon felt metal against flesh and bone with every turn. At this point I would like to point out that I weigh 9 stones, so I am hardly a heavy weight on a mattress and my husband is of average build and 12 stones. It was really late by this time, so spoke to our son in the other room and he said his mattress was no better. At this point we assumed all rooms would be the same and the only solution to try to get some sleep was to lay on top of the quilt (which softened the effect of mattress springs digging into our flesh), whilst having our clothes on covered in coats and towells for warmth.
After a very restless sleep, we packed up and left. On reception we spoke to the young man on order to explain why we would stay for our previously booked second night. The young man apologised for the poor state of mattress and added "we have 40 rooms, it would cost a lot to replaced all the mattresses". Quite frankly, if travelodge want to give their customers a 'good nights sleep' their first obligation would be for a comfy bed/mattress, would it not?
As already mentioned, the other room we had, occupied by our son, also had mattress spring problems, but unfortunately for him, he also had to contend with a generator or fan or something similar on the outside wall - it kept him awake until 4.00 am.
If you want a good nights sleep, do not stay at Travelodge Trowell.
- Also Known As:
- Travelodge Nottingham Trowell Hotel Trowell
- Travel Lodge Nottingham
- Nottingham Travelodge
- Nottingham Travel Lodge