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“Best stay I've EVER had a Hampton” 5 of 5 stars
Review of Hampton Inn & Suites The Villages

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Hampton Inn & Suites The Villages
2.5 of 5 Hotel   |   11727 NE 63rd Drive, The Villages, FL 32162   |  
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2X HHonors Points
Ranked #1 of 2 Hotels in The Villages
Certificate of Excellence 2014
Ocala FL
1 review
1 helpful vote 1 helpful vote
“Best stay I've EVER had a Hampton”
5 of 5 stars Reviewed June 30, 2009

I can see why this is an award winning hotel! We stayed two nights during a craft show, and my group was treated like royalty. Would stay again in a heartbeat!

  • Stayed June 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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263 reviews from our community

Traveler rating
    159
    73
    17
    7
    7
See reviews for
69
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Naples Florida
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 29, 2009

Customer Service was absolutley horrible, rude and most unprofessional staff!!!! Corporate needs to pay attention to this hotel!!!!! Asst Manager Joe.......has a huge chip on his shoulders when it comes to bikers.......and took it out on us!!!!! Bikers be ware....DO NOT STAY!!!!!! Rude!!!!!! Charged our credit card and then advised us that we would not be eligible for the 100% customer guarantee and we could take it or leave it!!!!!
We left it!!!!

  • Stayed April 2009, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 27, 2009

Nightmare experience trying to work with the asst. General Mgr. (Joe) and desk clerk (Brandi). They checked us in, told us we would not qualify for any type of "Customer Satisfaction" guarantees. When we tried to discuss this issue they told us to leave or be escorted out by law enforcement. We left.......... They haven't tried to resolve this issue and are trying to charge our credit card.
Wished we would have checked reviews on this property prior to booking. They have several bad reviews. DO NOT STAY HERE!!

  • Stayed April 2009, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton
Top Contributor
108 reviews 108 reviews
82 hotel reviews
Reviews in 76 cities Reviews in 76 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed March 6, 2009

We had to stay around the area for a few more days after our month house rental. We found this Hampton Inn nearby and got the last room in the area. Dan at the front desk apologized profusely for because it was a stinky smoking room. but we took it as we needed a room. We were going to staying for five days and we are so thankful for Dan, who arranged for us to move the next day to a wonderful first floor NON SMOKING suite. He said it had a wet bar, it really was a sink in granite, a small microwave and a small refrigerator. Along with the larger television and couch it made our stay extended stay very comfortable. It was also very convenient to both the laundry and breakfast. We will attest to the TV adds for the Hampton Beds...they are wonderful!

  • Stayed March 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redding, California
Top Contributor
174 reviews 174 reviews
90 hotel reviews
Reviews in 78 cities Reviews in 78 cities
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed April 11, 2008

Ok, I wasn't expecting a lot since it's a Hampton. Yeah, their nice, but they are 3 star hotels without a lot of frills.

We sent a message on the reservation that it was our anniversary and they upgraded us to a suite with sofa and a little larger.

The lobby is impressive and it has a small pantry.

The pool is outdoor - be aware if you are traveling in cooler weather.

Grocery and restaurants nearby - great location - out of the mess of The Villages residential area.

  • Liked — New
  • Disliked — No restaurant in walking distance
  • Stayed April 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hastings, Michigan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 24, 2007

The staff was accommodating and gracious. We arrived for our prearranged reservation at about 10 pm. The reservation was booked by me (as a working day after a vacation) for only one person in a king room The airline had other ideas about my family's departure so there were four of us; two adults, a child and an infant. The associate at the front desk readily changed our room to two queens and rolled the crib into the room before we had parked the car and brought in luggage.
The hotel is in great shape, this first floor room had the typical Hampton room layout with the exception of a very high ceiling. Beds were excellent for sleeping with the only complaint being the pillows were just a bit too tall. The crib was very good and proper with non-climable narrow spaced rails and a very firm mattress.
There is a small outdoor pool that is in super condition out the back door. Not really any views but it was great for cooling off the children and mom on this really hot morning while I was away. Extending check-out by an hour or so was no hassle either.
We would certainly stay in this hotel again and recommend it for anyone that needs to spend a night or two in the area or passing thru to somewhere else.

  • Liked — Helpful staff
  • Disliked — too tall pillows
  • Stayed August 2007, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City, FL
1 review
5 of 5 stars Reviewed August 12, 2007

Amazing hotel. Great Hampton breakfast. All personel were very friendly and helpful. I would definately stay here again.

  • Liked — It was VERY clean.
  • Disliked — The Location was a little difficult to get to but the hotel was definately worth it.
  • Stayed August 2007, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites The Villages

Address: 11727 NE 63rd Drive, The Villages, FL 32162
Phone Number:
Location: United States > Florida > The Villages
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in The Villages
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites The Villages 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
The award-winning Hampton Inn & Suites is nestled in the heart of The Villages in central Florida, just a short drive to many Orlando attractions and Ocala's beautiful horse-country. ... more   less 
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Also Known As:
Hampton Inn And Suites The Villages
Hampton Inn & Suites The Villages Hotel The Villages
Hampton Inn Lady Lake
Lady Lake Hampton Inn

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