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InterContinental Samui Baan Taling Ngam Resort
5.0 of 5 Resort   |   295 Moo 3, Taling Ngam Beach, Taling Ngam, Ko Samui 84140, Thailand   |  
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Ranked #3 of 8 Hotels in Taling Ngam
Certificate of Excellence 2014
London, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Holiday”
4 of 5 stars Reviewed September 18, 2012

Wonderful site and location. Little however to do nearby. Therefore not an authentic Thai experience. Now an Intercontinental which indicates price and service. Worth visiting if seclusion is required. Wasn't completely ready when I visited so cannot accurately comment on gym and spa.

  • Stayed February 2012, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalUSM, General Manager at InterContinental Samui Baan Taling Ngam Resort, responded to this review, September 20, 2012
Dear henry079

Thank you for your review and delighted to hear you were one of our first guests staying at InterContinental Samui Baan Taling Ngam Resort in February. Since February much positive changes have occurred, the Baan Thai Spa is now operational and all the amenities are now offered for our guests enjoyment, including our beachfront 24/7 accessible fitness centre.

I look forward to welcoming you back to Koh Samui soon for an authentic Thai experience and holiday at our iconic resort. .

Best regards
Arnaud Girodon
General Manager
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608 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 9, 2012

I read some bad reviews about this hotel, and I completely disagree with it! The location is terrific, the staff is incredible kindly and helpful, the overall experience in Samui was amazing! The beach is perfect! You can find some rocks but you can enjoy the sea easily and no need special shoes.
If you look at Samui's map, you will understand that this hotel stays at the other side of the island, than you need a transportation to look around. But I just spend 3 days in total, and I don't want to look around, just enjoy what the hotel offers to me and my family.
The spa is quite expensive, but wonderful experience! Worthwhile to pay for a massage, the staff helps you to choose the best massage for your needs. I really recommend it!

Room Tip: Main building is very good!
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalUSM, General Manager at InterContinental Samui Baan Taling Ngam Resort, responded to this review, September 20, 2012
Dear kaka73,

Thank you for posting such an wonderful review about InterContinental Samui. I am delighted to read that you had an exceptional stay with us and you liked the beach, views, spa, location and the overall service. We look forward to welcoming you back to your home on a beautiful cliff soon.

Kind regards
Arnaud Girodon
General Manager
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2012

Helo my name is callum and i will be telling you about this hotel there is Good views,Good beaches, Good staff,Good shops out side the hotel,e.g tosco lotus 40mins in a luxuary van from intercontinental hotel there is good restraurants like amber and flames.kids club is for 1 to 13 years old and there is a playstation with a lady in the kids club called ning wich will take good care of your child and a good massage there is 7 pools in this hotel. Ta is a very generates kind lady there is a nice man called jiew,pom and John and there is a bar at the pool which staffs are friendly attentive like Sa and Key

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalUSM, General Manager at InterContinental Samui Baan Taling Ngam Resort, responded to this review, August 25, 2012
Dear Callum508

Thank you very much for posting such an outstanding review. I am delighted to read that you and your family had a great time with us. I have shared your comments with our team members mentioned in your review and they were happy to read it too.

I look forward to welcoming you back to our beautiful resort soon.

Best regards
Arnaud Girodon
General Manager
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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed August 22, 2012

The good:
The location and amenities are unsurpassed - the views are so perfect you feel like you're on a film set.
We were upgraded from a regular room to a beach villa on arrival, which was generous and appreciated, and the villa was gorgeous.
Cleanliness and in-room facilities were superb.
The concierge team generally were all very helpful and friendly – we spoke to them several times a day and they were always able to assist and were prompt and courteous. The team manager (Johan) was especially good.
Room service was quick and well presented.
The buggy team and security team were nippy and cheerful.
Staffing levels were excellent – there was always someone nearby smiling and ready to help whenever we lifted our heads.
Food quality and choice was excellent
Cocktails were delicious and very reasonably priced

The not so good: the prices in-resort for food and drink

We eat out weekly in Knightsbridge and Mayfair and were amazed that the Intercontinental managed to match our usual bills from the Wolsey, the Savoy etc.

Main courses in any of the restaurants were £25 upwards, drinks £10 upwards (or £5 for a bottle of beer); desserts and starters £7-10 apiece. Not shocking in itself maybe, but given labour prices of £5pppd, and food prices elsewhere (in good independent beachside restaurants) of £8-10 per course, the markups were rapacious and shameless.

Wine was even worse - £18 per 175ml glass for Hardy's cabsav (yuk!) against a per-BOTTLE price of £15 for the same stuff in the supermarket down the road. So a mark up of 1,200% for driving the bottle 10k down the road and pouring it out - Impressive!

I expect sporty bar prices at 5*, but these were excessive. It all led to the general impression of being ripped-off at every opportunity, which was sad, as everything else was so perfect.

I raised the food/drink prices with the general manager who explained, "in beverage, our Resort has been positioned 10 to 15% cheaper than any of our top 5 stars competitor on the Island". This translates as, " our competitors are ripping off the tourists even more than us, so we can get away with it'. I see his point, but it's not really a very nice policy.

Room Tip: Beach villas are worth the eye-watering prices. The private pools make you feel like a superstar.
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalUSM, General Manager at InterContinental Samui Baan Taling Ngam Resort, responded to this review, August 25, 2012
Dear knightsbridgemum

Thank you for posting your valuable review on TripAdvisor. I am pleased to read that you enjoyed your stay with us and recognized our team member who went out of their way to make your stay memorable. I like yourself am disappointed to read your feedback about our food and beverage prices, as it seems there was a misinterpretation on the price. Prices at the resort are indeed higher than local restaurants due to higher running costs, however the exchange between the local currency to £ seems overestimated.
Thank you once again for sharing your feedback and I hope that you we will have the opportunity to better serve you in the future.

Sincerely yours
Arnaud Girodon
General Manager
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Moscow, Moscow City, Russia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 20, 2012

Very nice rooms, very clean, great 2 open swimming pools, wonderful food. My stay in this hotel is unforgettable for me! I would like to say big THANK YOU to all employees who work for his hotel! Liudmila

  • Stayed April 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalUSM, General Manager at InterContinental Samui Baan Taling Ngam Resort, responded to this review, August 25, 2012
Dear Liudmila S

Thank you for posting this short but great review regarding your recent holiday at InterContinental Samui. I am delighted to read that you enjoyed the various facilities, culinary delights and our teams’ warm hospitality. We look forward to welcoming you back soon.

Sincerely yours
Arnaud Girodon
General Manager
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London
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 20, 2012

I have been coming here regularly for years for the Spa and restaurant. Recently became part of the InterContinental chain. The only good thing about the place is the views which are great - except now they sometimes arbitrarily do not allow to eat restaurant food on the terrace which directly overlooked the sea - which was the only reason I visited the place!. Now you have is to sit further back or only have bar snacks - such a shame!

Also, be prepared to wait 30 to 45 mins to get your drink - for the last couple of months this is how long I have had to wait ....unless you go to the bar yourself!

The Spa used to have great views - since the renovation it is now located among the villas with no decent views. The service within the Spa however remains good....

Still worth visiting for having a 'slow' drink overlooking the sea.....

I have not actually stayed in the rooms so cannot comment on this area

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 19, 2012

We just returned from a 5 night stay in a 2-bedroom villa and it was incredible. From the moment we were greeted at the airport to the moment we reluctantly left we experienced top-notch service, amazing scenery and delicious food and drinks. We never left the resort - we simply moved between our balcony, the pools, the restaurants and the spa all week. Breakfast at Amber provided a great selection of Asian and Western choices, their thai lunch and dinner selection was consistently great, and the Flames pizza was to die for.

We upgraded to "Club International" and it was our best decision. It not included the services of Nicky, the most helpful butler ever, but free breakfast every morning, a spa treatment, free non-alcoholic drinks throughout the resort, high tea every day, and free cocktails at happy hour during sunset at the Air Bar.

Our kids loved the Planet Trekkers Kids' Club, and our son especially enjoyed the day trip to the Samui Aquarium and Tiger Show. My husband and I selected the body scrub and Thai massage at the spa and agreed that it was the best massage we'd ever had. We would return to the resort in a split second, though admittedly will have to start saving again. It was pricey, but seriously worth every penny. We will never forget this trip.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InterContinentalUSM, General Manager at InterContinental Samui Baan Taling Ngam Resort, responded to this review, August 25, 2012
Dear QuartCourt

Thank you so much for taking the time to post such a wonderful review, recognizing our team and your fabulous “Club InterContinental” experience at our resort. I have celebrated this recognition with our team. This really does encourage our team when they are recognized this way by our guests.
I look forward to welcoming you and your family in the very near future for longer stay! Please do not hesitate to get in touch if I can ever be of assistance.

Best regards
Arnaud Girodon
General Manager
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Additional Information about InterContinental Samui Baan Taling Ngam Resort

Address: 295 Moo 3, Taling Ngam Beach, Taling Ngam, Ko Samui 84140, Thailand
Phone Number:
Location: Thailand > Surat Thani Province > Ko Samui > Taling Ngam
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Taling Ngam
#2 Romantic Hotel in Taling Ngam
#3 Spa Hotel in Taling Ngam
#3 On the Beach Hotel in Taling Ngam
#3 Luxury Hotel in Taling Ngam
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — InterContinental Samui Baan Taling Ngam Resort 5*
Number of rooms: 79
Official Description (provided by the hotel):
InterContinental Samui Baan Taling Ngam is renowned for its legendary status as Koh Samui’s first ever luxury resort. Nestled on a dramatic cliff of Taling Ngam, with spectacular views over the bay and the neighboring Five Islands. The resort features chic and innovative dining, seven swimming pools, 79 beautifully appointed rooms, suites and villas including the iconic Beachfront Pool Villas. Baan Thai Spa and the famed Air Bar complete the picture ... more   less 
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Also Known As:
Baan Taling Ngam Resort And Spa
Baan Taling Ngam Hotel Taling Ngam
Hotel Baan Taling Ngam
InterContinental Samui Baan Taling Ngam Resort Ko Samui

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