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“Is this the worst service in London!” 1 of 5 stars
Review of Anothai

Anothai
22 High Street, Hampton Hill TW12 1PD, England
0208 9779123
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Ranked #13 of 13 Restaurants in Hampton Hill
Cuisines: Thai
Dining options: Reservations
Restaurant details
Dining options: Reservations
London
Top Contributor
106 reviews 106 reviews
41 restaurant reviews
Reviews in 32 cities Reviews in 32 cities
873 helpful votes 873 helpful votes
“Is this the worst service in London!”
1 of 5 stars Reviewed September 30, 2013

I went to this restaurant on a Saturday evening at 7.00 pm. It took four hours to serve a three course meal. There were only two waitresses serving the whole restaurant. The starters took 1 hour and 15 minutes to arrive. They were warm. The table was not cleared and we ended up having to put the dirty plates and glasses on another table. The rice for the main course was served hot however we had to wait another 15 minutes for the other dishes by which time the rice was cold. Some of the dishes did not arrive and had to be reordered. We had to send back dishes that had not been ordered. The whole thing was an awful experience. As some of our party had travelled a long distance they were very tired and the evening was long. The table was booked in advance so they had plenty of time to employ extra waitresses. The service here is simply awful.

  • Visited September 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

Visitor rating
    6
    4
    2
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Hampton Hill, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“A great experience”
5 of 5 stars Reviewed September 6, 2013

Great menu, fantastic food, very skilled team of chefs, food beautifully and creatively presented. Wonderful, attentive service - first rate and HIGHLY recommended.

  • Visited August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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