Booked this online on a Travelzoo deal, £69 for dinner, bed & breakfast for two of us. Staff seemed completely flummoxed by the deal and didn't appear to know anything about it! We were sent from pillar to post as the receptionist told us we could only eat in the bar from the bar menu, then the barmaid didn't have a clue what the deal was. Finally, the duty manager (who DID know) sorted it out, telling us we could have dinner to the value of £17.50 each and that we could eat in the bar or the restaurant and from either menu. Our dinner came to £32.60 and on checking out the next morning, we were told we owed £2.60 as we'd 'gone over on food' as we should have only spent £15.00 each! They did agree to waive this after a bit of an argument but again, a clear lack of communication!
Otherwise, this was a pleasant stay at a bargain price, and the food was superb. Have to mention one of the waiters, Mitchell, who was absolutely great - extremely attentive, and more than compensated for the other issues!
- Also Known As:
- Park Inn By Radisson Thurrock Hotel West Thurrock
- Park Inn By Radisson Thurrock Hotel
- Park Inn West Thurrock
- Thurrock Park Inn
- Park Inn Lakeside
- Official Description (provided by the hotel):
- The Park Inn by Radisson Thurrock Hotel is the perfect setting for weddings, conferences and holidays. Close to Bluewater and Lakeside Shopping Centre, this beautifully refurbished Georgian Manor is set on six acres of landscaped gardens. This hotel in Thurrock retains much of its original charm while offering all the amenities and comforts expected of a modern hotel, including high-speed Internet access, on-site dining and well-appointed meeting spaces. Guests enjoy the hotel's 97 refurbished bedrooms, which feature air conditioning and satellite television.This Thurrock hotel is just 20 minutes from London city centre and located close to Lakeside Shopping Centre and Brands Hatch Circuit.Guests enjoy the hotel's comfortable Standard Rooms as well as the Business Friendly Rooms that provide added amenities like a complimentary breakfast.The on-site RBG Bar & Grill and sports-themed Red Bar provide quality food and al fresco dining. The hotel's charming landscaped gardens are the perfect setting for weddings.The 11 modern meeting rooms include wireless Internet access (fees apply) and are ideal for special events and corporate and team-building events. ... more less
- Reservation Options:
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