The list of good things about Viana lodge are short
Fantastic, beautiful property and view
The bad list is endless
It is so dirty, there is mould growing on everything, chicken poo all over your outside deck, and the kitchen is filthy. Check out my photo of the blankets provided.
The service is terrible.
Our Electricity went out and had to go searching for answers, they said 2 hours but ended up being 5. I was Unable to cook our breakfast or lunch and I was paying more for a room with a kitchen. No apologies, no coming to mop our big puddle under defrosted fridge, no enquries about our the food in our fridge.
I also Asked for a bungalow that closes up so no mice, bugs, geckos etc but roof is not closed in and there are big gab under door for mice.
The Owner karine is nice but keeps herself and house separate and she is only available 8-10am this would be ok if the lady left to help spoke any English. In a tourist destination that would really help so you have no way of asking for help or enquries during the day. When you do go to her office be prepared for the two barking dogs that coming running strait at you. Very scary and I refused to walk there without my husband beside me.
Lunch is supposed to be available during certain hours in the gazebo but I sat there for 2 hours waiting one day and never saw a soul. I ate breakfast there the first morning, it wasn't very nice and after I saw how dirty the kitchen was I wouldn't eat there again anyway.
All the places to eat are a good 20 mins walk away and we went out for dinner one night and had to walk back up the long drive way and hill in the pitch black. The property does not have any lighting to light the way.
Our bungalow was near a pond that had a terribly Noisy pump and was sucking dry water. You couldn't hear anything else all day and night. Since the owner never comes up to the bungalows she wouldnt notice and eventually My husband went and played around with it and got it fixed himself.
This property and accommodation could be something really special if the owner took more interest in it and her workers. Until that time I would not recommend staying there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.