We stayed 5 nights using points. I was hoping that my Ambassador status would do something as far an upgraded room, but we were promptly informed at check in that because we had used points, we would not get any benefits. Sure we enough, we got exactly what we paid for, a basic "king" room in the main building.
The goods: The resort is large and nicely laid out over a fair amount of land. There is the main area with the pools, bar and beach area as well as several small beach areas along which there are bungalows and channels to snorkel in. The buildings are in great shape and appear to be in good maintenance. The design of the main lobby area itself feels fresh and in great condition. The people are very friendly, in fact, everyone on the island seems to be friendly.
The pools are modern and look as if they are brand new, and there are plenty of chairs around the pool and beach, many of them shaded without losing any view or open feeling, very nicely done. There is a dock with kayaks, paddle boards, jet skis, and several types of boats for other activities and dive boats as well.
The best part of this resort to me is the ocean, the water is perfect and I am the kind of person that needs warm water. The beach is a little rocky as you work your way in and there is a lot of coral close to the shore, but other than treading lightly or wearing water shoes, nothing too serious. There is a protective barrier reef around most of the island so in essence you are swimming in a large lagoon protected from the open ocean. This is definitely my favorite feature of the islands.
Happy hour consists exactly of one hour and you get buy one-get one drinks. You can only get one free drink per person and at the slow pace, you would not be getting more even if you drank really fast.
This brings me to the bad: prices... you hear how expensive things are and this is more of a reflection on the whole country(islands) and not an indictment of the resort itself so much. As someone has said in the reviews, the resort is about a 30 minute ride from the ferry terminal and a taxi costs 4500 XPF which is about $52 USD. Everything in the hotel is expensive, from the food to the drinks. We did not venture into the restaurant for any meals, luckily there is a small store at the entrance of the hotel (across the street) where you can get a baguette and some deli meats, as well as cookies and chips and drinks. There is also a small food market about a 10 minute walk to the right of the hotel which has a larger food selection including some hot prepared foods.
We did have a pizza at happy meal and also a mahi mahi burger and they were both very good but that was the only food that we purchased at the hotel. While on the subject of prices, the kayaks are free for two hours and then they charge supposedly. We used our for very close to two hours. There are also jetskis which are very expensive (about $100 for an hour) and in 5 days of being there we only saw them used twice for an hour. If the prices were lower, I would have used them, but alas hotels always feel that they have to charge as much as possible and catch only a few fish from time to time. Stand up paddle boards were not free, so we did not try those either.
I noticed also that not many people were drinking around the pool throughout the day. Most people had their own bottle of water or chips and other foods. Only a few people would eat at the bar throughout the day. So we were not the only ones unhappy with the high prices.
So overall, the resort itself is great, and can be a great location to hang out and relax. We have no desire to go back as there isn't much to do on the island and we don't like to spend days just hanging by the pool. We did notice that most people seemed to be on their honeymoon or anniversary and that would be a great reason to splurge. Personally this is not a once in a lifetime trip, but just one of several trips this year so we prefer to be frugal.
As far as the room itself, the bed was not a true king, but more in the European version of two doubles put together, and they were very hard. The room was nicely furnished, but dark and the air conditioning unit got noisy in the higher settings (speeds 2 and 3 out of 3) We did receive a welcome gift of a pineapple and water was replaced daily (2 bottles) which was really appreciated. We tried to eat on the lanai, but because the breeze is blocked by bungalows, we got bit by mosquitoes, even with cream on. Also, the people on both sides of us were smokers and often would force us into the room with their smoke.