We had a terrible night at the Brentwood. The only positive aspect was the staff who tried to be helpful even late at night when we rang to complain about the noise.
The hotel has been updated in parts, but mainly the reception area and conference rooms. Our room was truly horrible. I thought we had walked in to a 1970s room and least that's how old the furnishings looked and felt. The décor was drab and unappealing.
Our main problem was the other 'guests' who were attending a conference and staying overnight. They congregated in the room next door, kept going out through the doors to smoke and then as the more alcohol they consumed the louder they became. Although not the hotel's fault, these people should be given rooms away from the other guests.
We complained at 11pm about the noise and they still kept going. I think someone else complained at midnight because it finally went quiet. At 7am though, we had to listen to the man next door retching. Really classy.
The hotel offers a shuttle to the airport, but nothing would tempt me to stay here again. I hope the company who booked the conference was made aware of their employees behaviour.
- Also Known As:
- Brentwood Hotel Wellington
- Brentwood Hotel Greater Wellington/Kilbirnie
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